Technical Business Analyst

FPT Asia Pacific Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FPT Asia Pacific Pte Ltd is seeking a Technical Business Analyst to translate business needs into actionable solution specifications across banking platforms, including payments, cards, and core banking.

The role spans requirements, solution design support, data and interface specifications, testing coordination, and post‑go‑live stabilization, collaborating with FBAs, Solution Architects, Development, and TCoE/Testing.

Qualifications

• 6–10 years as a Systems Analyst / BA / Technical BA in banking/financial services.
• Strong experience writing FRDs/BRDs, user stories, acceptance criteria, and fit‑gap/impact analysis.
• Hands‑on with API/integration specs (REST, events, batch), data mapping, and SQL for analysis.
• Proven collaboration across Architecture, Development, Testing (TCoE), and Business.
• Excellent communication, documentation, and presentation skills.

Responsibilities

• Elicit, analyze, and translate business requirements into BRD/FRD, user stories, and acceptance criteria.
• Conduct fit-gap and impact analysis across upstream/downstream systems.
• Lead walkthroughs of solution designs with FBAs, architects, testing teams, and business users.
• Produce/validate API contracts, interface specs, sequence diagrams, data mappings, error codes, and reconciliation rules.
• Review and validate technical design specifications; ensure alignment with enterprise architecture and standards.
• Contribute to high‑level test strategies; ensure SIT/UAT/regression/performance test coverage.
• Guide testers on system configurations, end‑to‑end reconciliation, and scenario coverage.
• Drive defect triage with Dev & Test; ensure timely resolution and clear RCA.
• Support cutover planning, rollback strategies, and post‑implementation support.

Skills

BRD/FRD writing

API specifications

Data mapping

SQL for analysis

Stakeholder management

Cross-functional collaboration

Education

Bachelor’s degree in Business/IS/CS

CBAP

Agile (CSM/PSPO/SAFe)

ITIL

PCI-DSS awareness

Tools

JIRA

Confluence

Swagger

Postman

Visio/Draw.io

ALM/Xray/Zephyr

Job description

Role Summary

Seeking a Technical Business Analyst (TBA) to translate business needs into actionable solution specifications across banking platforms (e.g., payments, cards, core banking). The role spans requirements, solution design support, data & interface specifications, testing coordination, delivery governance, and post‑go‑live stabilization—working closely with FBAs, Solution Architects, Development, and TCoE/Testing.

Key Responsibilities

• Elicit, analyze, and translate business requirements into detailed functional specs (BRD/FRD), user stories, and acceptance criteria.
• Conduct fit‑gap and impact analysis across upstream/downstream systems; map dependencies and non‑functional requirements.
• Lead walkthroughs of solution designs with FBAs, architects, testing teams (TCoE), and business users.
• Produce/validate API contracts (Swagger/OpenAPI), interface specs, sequence diagrams, data mappings (JSON/XML/CSV), error codes, and reconciliation rules.
• Review and validate technical design specifications; ensure alignment with enterprise architecture and design standards.
• Contribute to high‑level test strategies; ensure SIT/UAT/regression/performance test coverage for critical functions.
• Guide testers/users on system configurations (e.g., parameter setup), end‑to‑end reconciliation, and scenario coverage.
• Drive defect triage with Dev & Test; ensure timely resolution and clear RCA.
• Support cutover planning, rollback strategies, post‑implementation support, and early‑life stabilization.
• Lead TBA/SA activities before build; support multiple projects where feasible.
• Document and escalation risks/issues; maintain RAID and ensure mitigation plans.
• Prepare and deliver clear documentation and presentations for non‑technical and senior stakeholders.
• Collaborate closely with development teams, architects, FBAs, and senior stakeholders to ensure traceability from requirements to release.
• JIRA/Confluence, Visio/Draw.io (BPMN/UML), Swagger/Postman, ALM/Xray/Zephyr.
• Understanding of enterprise SDLC, CAB/change controls, and test management practices.

Required Skills & Experience

• 6–10 years as a Systems Analyst / Business Analyst / Technical BA in banking/financial services.
• Strong experience writing FRDs/BRDs, user stories, acceptance criteria, and conducting fit‑gap & impact analysis.
• Hands‑on with API/integration specifications (REST, events, batch), data mapping, and SQL for analysis.
• Proven collaboration across Architecture, Development, Testing (TCoE), and Business.
• Excellent communication, documentation, and presentation skills.

Preferred Banking/Payments Experience

• Cards & Payments domain: product lifecycle, card management, online/batch interfaces, reconciliation, GL mapping.
• Rewards/loyalty: design and operations (earn/burn, adjustments, provisioning); experience with rewards platforms (e.g., One EmpowER) is a plus.
• Exposure to cards platforms (e.g., VisionPLUS, Cardlink) and card payment networks; recent (last 2 years) hands‑on cards involvement preferred.
• Familiarity with PCI‑DSS controls, exception handling, and end‑to‑end STP patterns in payments.

Education & Certifications

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• CBAP, Agile (CSM/PSPO/SAFe), ITIL, PCI‑DSS awareness.