Technical Architect - Public Sector

Salesforce.com, inc.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Salesforce.com, inc. is seeking Senior Technical Architects to join our Professional Services Public Sector team in Singapore. You will act as a strategic advisor and Salesforce platform expert for large, complex customers, guiding architecture, integration and delivery across agile projects.

The role requires hands-on architectural leadership, strong communication and the ability to influence executives and teams, with regional travel as needed.

Qualifications

• Hands-on technical consulting and solution implementation experience for a major software domain (CRM, ERP, HR) and coding in object oriented languages.
• Ability to analyze, design, and optimize business processes via technology and integration.
• Experience guiding customers and project members in deploying emerging technology for business use cases.
• Work independently and in distributed teams with ownership mindset.
• Rapidly learn new technologies and demonstrate strong presentation, communication and facilitation skills.
• Willingness to travel regionally depending on customer needs.
• Alignment with core competencies for the role (leadership, volunteering, etc.).

Responsibilities

• Lead implementation and advisory engagements for large, complex customers.
• Provide architectural guidance and align work across multiple architects.
• Evaluate business and technical requirements and guide project direction.
• Engage with executives, account teams, engineering and product management.
• Hands-on configuration where required and mentor teams on delivery.
• Support pre-sales activities to position Salesforce Services.

Skills

Technical consulting

Solution implementation

Data Modeling

Enterprise integration

Stakeholder relationships

Travel flexibility

Presentation/communication

Senior Architect/CTO leadership

Tools

ESB/ETL Tools

Job description

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

OVERVIEW OF THE ROLE

Salesforce is currently seeking Senior Technical Architects to join our Professional Services Public Sector team in Singapore. The Senior Technical Architects serves as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers.

Salesforce Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation.

Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.

YOUR IMPACT

• Demonstrated ability to rapidly learn new technologies and Salesforce Clouds, and quickly ramp up to lead implementation and advisory engagements with confidence.
• Ensure scalable and standard methodology solutions to meet and exceed customer needs.
• Guide the evaluation of business and technical requirements.
• Build relationships with key collaborators and team members.
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer.
• Review and guide project vision and direction, implementation approach and key artefacts.
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.
• Where required, hands‑on application configuration to meet customer needs.
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.
• Fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.
• Where required, support pre‑sales activities to position Salesforce Services.
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.

REQUIRED QUALIFICATIONS

• Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.
• Ability to analyze, design, and optimize business processes via technology and integration.
• Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.
• Work independently and as part of a distributed team and a willingness to take ownership of problems.
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.
• Available to travel regionally depending on customer needs.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

PREFERRED QUALIFICATIONS

• A detailed understanding of Web Services, Data Modeling, and Enterprise application architecture and integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
• Ability to build and maintain key relationships with C-level / mid level and key decision makers.
• Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.
• Proven experience in working for Public Sector in Singapore and / or across the South Asia region.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

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