Technical and Research Director

VVV EMPLOYMENT AGENCY; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

VVV EMPLOYMENT AGENCY is seeking a technically adept supervisor to oversee all fire protection system services in Singapore. You will manage installation, testing, maintenance, and after-sales work, ensuring adherence to SOPs and high service quality.

You will lead troubleshooting for complex site issues, ensure compliance with SCDF, SS, ISO, and NFPA standards, and drive improvements through new technologies and optimized workflows.

Qualifications

• Experience overseeing installation and maintenance of fire protection systems.
• Familiarity with Singapore SCDF, SS, ISO and NFPA standards.
• Strong ability to troubleshoot complex site issues and perform fault resolution.

Responsibilities

• Oversee all technical, maintenance, and after-sales services for fire protection systems (sprinkler, fire alarm, fire suppression, hydrant, gas, foam, emergency lighting)
• Establish and enforce SOPs for installation, commissioning, periodic inspection, testing, maintenance, and emergency repairs
• Lead technical troubleshooting, complex site issues, and major system fault resolution
• Ensure full compliance with Singapore SCDF, SS, ISO, and NFPA standards, codes, and local regulations
• Manage service team performance, response times, contract SLAs, and quality audits; drive high customer satisfaction
• Lead applied R&D: evaluate new fire protection technologies, equipment, materials, and smart/connected systems
• Design, test, and validate improved maintenance methodologies, efficiency workflows, and cost-effective technical solutions

Skills

Fire protection systems

Maintenance management

Troubleshooting

Job description

• Oversee all technical,maintenance,and after-sales services for fire protection systems (sprinkler,fire alarm,fire suppression,hydrant,gas,foam,emergency lighting)
• Establish and enforce standard operating procedures (SOPs) for installation,commissioning,periodic inspection, testing, maintenance,and emergency repairs
• Lead technical troubleshooting,complex site issues,and major system fault resolution
• Ensure full compliance with Singapore SCDF, SS, ISO,and NFPA standards,codes,and local regulations
• Manage service team performance, response times,contract SLAs,and quality audits;drive high customer satisfaction
• Lead applied R&D: evaluate new fire protection technologies,equipment,materials,and smart/connected systems
• Design,test,and validate improved maintenance methodologies,efficiency workflows,and cost-effective technical solutions