Tech Strategy Leader for Merchandising & Supply Chain

Charterhouse Asia; Singapore; On-site; SGD 300,000 - 540,000; Full time

Job summary

Charterhouse Asia is seeking a highly experienced technology leader to develop and execute the technology roadmap for merchandising and supply chain operations across an integrated retail ecosystem. You will drive strategy, governance, and multi-vendor delivery to optimize WMS, TMS, inventory and fulfilment platforms.

The role requires 15+ years of tech experience, including 5+ years in leadership, with deep domain knowledge in omnichannel retail and transformation programmes.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. A master's degree or MBA would be advantageous.
• Minimum 15 years of technology experience, including at least 5 years in a technology leadership capacity, spanning technology strategy, programme delivery, engineering and platform operations.
• Strong domain expertise in merchandising and supply chain technology, including pricing, promotions, assortment, sourcing, inventory, warehousing, transportation and fulfilment.
• Proven hands‑on experience implementing and managing WMS, TMS, inventory management platforms and warehouse automation technologies, ideally within high-volume retail, grocery or e-commerce environments.
• Deep understanding of omnichannel retail operations, including brick‑and‑mortar stores, e-commerce order management, inventory allocation, last‑mile delivery and returns.
• Demonstrated success in leading large-scale, complex, multi-vendor technology transformation programmes, with strong governance and delivery discipline.
• Strong technical foundation in enterprise architecture, systems integration, data platforms, application lifecycle management and modern engineering practices.
• Practical experience applying AI, advanced analytics and automation to deliver measurable business improvements beyond pilot initiatives.
• Proven ability to lead cross-functional teams, manage strategic vendors and offshore partners, and drive organisational change across complex stakeholder environments.
• A strategic yet hands‑on leader with strong commercial acumen, excellent communication skills, a growth mindset and the ability to influence senior stakeholders while maintaining clear accountability for results.

Responsibilities

• Technology Strategy & Business Partnership: Develop and execute the technology roadmap for merchandising and supply chain operations, aligning technology investments with business priorities and transformation objectives.
• Merchandising Technology: Oversee technology platforms supporting assortment planning, pricing, promotions, sourcing, supplier management, space planning and product data management.
• Supply Chain & Fulfilment Technology: Lead the strategy, implementation and optimisation of warehouse management (WMS), transportation management (TMS), inventory management and e-commerce fulfilment platforms.
• AI & Data Innovation: Identify and scale high-impact AI and advanced analytics solutions across demand forecasting, replenishment, pricing, assortment optimisation and supply chain planning.
• Transformation & Programme Delivery: Lead complex, enterprise-wide technology transformation programmes, ensuring delivery against agreed timelines, budgets, quality standards and business outcomes.
• Technology Architecture & Operational Excellence: Provide technical direction across systems architecture, integration and platform modernisation while ensuring system stability, security, scalability and business continuity.
• Change Management & Stakeholder Engagement: Partner with commercial, operations, e-commerce and technology stakeholders to drive organisational alignment, process improvements and successful adoption of new solutions.
• Portfolio & Vendor Management: Oversee technology investments, programme prioritisation and strategic technology partners, ensuring effective resource allocation, commercial value and delivery accountability.
• People Leadership: Build, develop and inspire a high-performing technology organisation, fostering collaboration, innovation, ownership and continuous improvement.

Skills

Technology leadership

Technology strategy

Programme delivery

Engineering

Platform operations

AI & data analytics

Stakeholder management

Cross-functional leadership

Commercial acumen

Education

Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline

Master's degree or MBA advantageous

Tools

WMS

TMS

Inventory management platforms

Warehouse automation technologies

Job description

Charterhouse Asia is seeking a highly experienced technology leader to develop and execute the technology roadmap for merchandising and supply chain operations across an integrated retail ecosystem. You will drive strategy, governance, and multi-vendor delivery to optimize WMS, TMS, inventory and fulfilment platforms.

The role requires 15+ years of tech experience, including 5+ years in leadership, with deep domain knowledge in omnichannel retail and transformation programmes.