Tech Product Experience Consultant

Sony; Singapore; On-site; SGD 24,000 - 38,000; Full time

Benefits offered by this job

Medical and group insurance

Monthly performance incentives

Staff purchase rates

CSR time off

Milestone gifts

Wellness activities

Curated training programmes

Job summary

Sony Singapore is seeking enthusiastic Retail Sales Consultants to join our dynamic retail team. You will become a product expert, deliver exceptional service, and help customers find the best Sony solutions in our stores.

We offer comprehensive training, ongoing coaching, and opportunities to develop product knowledge, strengthen relationships, and achieve sales targets while enjoying staff benefits and a collaborative work environment.

Qualifications

• Genuine interest in or knowledge of consumer electronics.
• Strong communication skills.
• Positive and enthusiastic demeanor that can engage customers about Sony’s products.
• Willingness to learn independently or through others.

Responsibilities

• Engage with customers to provide a welcoming and informative shopping experience.
• Promote and demonstrate products to enhance customer understanding and drive sales.
• Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
• Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
• Collect and relay customer feedback to management to help improve service and product offerings.
• Meet and exceed sales targets and KPIs as set by management.

Skills

Product knowledge

Communication skills

Customer engagement

Willingness to learn

Job description

Sony Singapore is seeking enthusiastic Retail Sales Consultants to join our dynamic retail team. You will become a product expert, deliver exceptional service, and help customers find the best Sony solutions in our stores.

We offer comprehensive training, ongoing coaching, and opportunities to develop product knowledge, strengthen relationships, and achieve sales targets while enjoying staff benefits and a collaborative work environment.