Product Consultant II

Sony; Singapore; On-site; SGD 24,000 - 38,000; Full time

Benefits offered by this job

Medical and group insurance

Monthly performance incentives

Staff purchase rates

CSR time off

Milestone gifts

Wellness activities

Curated training programmes

Job summary

Sony Singapore is seeking enthusiastic Retail Sales Consultants to join our dynamic retail team. You will become a product expert, deliver exceptional service, and help customers find the best Sony solutions in our stores.

We offer comprehensive training, ongoing coaching, and opportunities to develop product knowledge, strengthen relationships, and achieve sales targets while enjoying staff benefits and a collaborative work environment.

Qualifications

• Genuine interest in or knowledge of consumer electronics.
• Strong communication skills.
• Positive and enthusiastic demeanor that can engage customers about Sony’s products.
• Willingness to learn independently or through others.

Responsibilities

• Engage with customers to provide a welcoming and informative shopping experience.
• Promote and demonstrate products to enhance customer understanding and drive sales.
• Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
• Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
• Collect and relay customer feedback to management to help improve service and product offerings.
• Meet and exceed sales targets and KPIs as set by management.

Skills

Product knowledge

Communication skills

Customer engagement

Willingness to learn

Job description

We look for the risk-takers , the collaborators , the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let’s talk.

The conversation starts here. Take a look at our other open positions too. Our many opportunities can lead to infinite possibilities.

Retail Sales Consultant (Annual Contract)

We’re seeking enthusiastic and people-focused individuals to join our dynamic and supportive retail team! We offer comprehensive training, coaching, and opportunities to enhance your product knowledge and forge strong relationships.

In this role, you’ll become a product expert, showcasing the best solutions to meet our customers’ needs, and serve as a Service Ambassador, creating outstanding service experiences in our local retail stores.

What you will be doing

• Engage with customers to provide a welcoming and informative shopping experience.

• Promote and demonstrate products to enhance customer understanding and drive sales.

• Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.

• Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.

• Collect and relay customer feedback to management to help improve service and product offerings.

• Meet and exceed sales targets and KPIs as set by management.

What will help you succeed

• A genuine interest in or knowledge of consumer electronics.

• Strong communication skills.

• A positive and enthusiastic demeanor that can engage and excite customers about Sony’s products.

• A willingness to learn independently or through others.

Benefits you will have

• Medical and group insurance coverage

• Monthly performance incentives, AWS and variable bonus

• Special staff purchase rates

• Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice

• Milestone gifts (such as long service award because we want to celebrate your professional milestones)

• Wellness activities to promote healthy lifestyles

• Curated training programmes to encourage continuous professional development

At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity. We are looking for people who believe that they can enrich lives and help us achieve our purpose - fill the world with emotion, through the power of creativity and technology.