Tech & Ops Analyst

KAISHI PARTNERS PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

KAISHI PARTNERS PTE. LTD.

in Singapore is seeking a Tech & Operations Analyst to design, build and maintain internal tools, including an internal CRM, and to support the technology stack across the firm and its portfolio companies. You will manage technology risk, coordinate with an external compliance advisor and IT provider, and occasionally provide light-touch technical guidance to portfolio companies as capacity grows.

Qualifications

• Technical background in computer science, engineering, or equivalent hands-on experience.
• Ability to build and ship using a modern web stack (React, etc.).
• Experience with cloud platforms such as Vercel and database tooling like Supabase.
• Familiarity with SaaS administration and no-code/low-code tools (Airtable).
• Strong organization and ability to work independently with stakeholders.

Responsibilities

• Build and maintain internal tools and CRM; own data hygiene.
• Coordinate technology risk and compliance activities with external advisors and IT provider.
• Provide light-touch technical support to portfolio companies over time.
• Document processes and tools for auditors or regulators.

Skills

Project management

Independent worker

Written English

Documentation

Education

Bachelor's in Computer Science or related field

Tools

React

Vercel

Supabase

Airtable

Job description

We are working with a Singapore-based investment firm to hire a Tech & Operations Analyst. Our client invests in technology businesses and works closely with its portfolio companies through a small, hands-on team.

The role

You will build and maintain internal tools and coordinate technology risk and compliance activities. The role combines hands-on development with project management, working closely with an external compliance advisor and an outsourced IT provider. Over time, you will also provide light-touch technical support to portfolio companies.

Role focus

• Internal tools & product (60-70%): build and maintain internal systems as the primary owner.
• Technology risk coordination (30-40%): project-manage and track activities, supported by external subject-matter experts.
• Portfolio company support: provide light-touch technical guidance on request, with this aspect expected to grow over time as capacity allows.

Internal tools & product

• Take over the build-out and ongoing maintenance of an internal CRM currently in active development.
• Maintain and extend the internal technology stack, including AI-enabled systems, databases, automations and connectors across core productivity and collaboration tools.
• Build small internal tools and workflows to support the investment and fund operations teams.
• Own data hygiene across systems, working with the portfolio and fund operations teams.

Technology risk coordination

• Manage technology activities on the compliance calendar: drive progress, follow up with owners and ensure supporting evidence is filed. The compliance advisor provides subject-matter expertise, while the outsourced IT provider manages day-to-day IT operations.
• Build and maintain the technology asset inventory, keeping it current as tools are added or retired.
• Extend multi-factor authentication coverage across platforms and document completion.
• Coordinate periodic user access reviews and penetration testing with the IT provider.
• Track monthly IT monitoring reports covering backups, patching and vulnerabilities, and escalation exceptions.
• Maintain an AI use register documenting tools, data flows and approvals.
• Prepare the technology section of the quarterly board report on IT and cybersecurity.
• Produce first-pass technology risk reviews of new tools, SaaS products and vendors before onboarding, for partner sign-off.

Portfolio company support

• Provide light-touch technical guidance to portfolio companies on request, including tooling choices and technical introductions.
• Take on a larger portfolio support remit over time as capacity allows.

Requirements

• A technical background in computer science, engineering or equivalent hands-on experience.
• Ability to build and ship using a modern web stack, such as React or similar, with cloud platforms such as Vercel and Supabase.
• Comfort with SaaS administration and no-code/low-code tools, such as Airtable and automation platforms.
• Strong organisation and ability to work independently, including following up with stakeholders to completion without formal authority.
• Clear written English and the ability to produce documentation that auditors or regulators can follow.
• Experience in financial services, regtech or with Monetary Authority of Singapore (MAS) requirements is a plus, but is not required.