Team Lead - Operations & Customer Service Excellence

BABA EXPRESS TRANSPORT (2024) PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

BABA EXPRESS TRANSPORT (2024) PTE. LTD. in Singapore is seeking a competent supervisor to lead a team and ensure daily targets are met.

You will monitor performance, communicate clear instructions, and uphold a safe, healthy work environment. You will also manage deadlines, approve work hours, and strive to deliver excellent customer service at all levels, maintaining professionalism under pressure. This role requires strong leadership, reliability, and a proactive, detail-oriented mindset

Qualifications

• Proven leadership experience leading a team.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in work.
• Reliable with high integrity and work ethic.
• Ability to work well in a team and stand-alone when needed.
• Professional appearance and attitude in customer-facing roles.
• Proactive organizational skills and time management.
• High school diploma or equivalent.

Responsibilities

• Ensure employees reporting to you meet performance expectations.
• Give instructions or orders to subordinate staff.
• Maintain a safe, secure and healthy work environment.
• Meet deadlines and manage daily tasks efficiently.
• Approve work hours and attendance as required.
• Ensure great customer service at all levels.

Skills

Leadership experience

Excellent communication

Eye for detail

Reliability & integrity

Teamwork

Professional appearance

Proactive organizational skills

Positive attitude in fast-paced env

Education

High school diploma

Tools

Computer literacy

Job description

BABA EXPRESS TRANSPORT (2024) PTE. LTD. in Singapore is seeking a competent supervisor to lead a team and ensure daily targets are met.

You will monitor performance, communicate clear instructions, and uphold a safe, healthy work environment. You will also manage deadlines, approve work hours, and strive to deliver excellent customer service at all levels, maintaining professionalism under pressure. This role requires strong leadership, reliability, and a proactive, detail-oriented mindset