Team Lead - Operations & Customer Service

AAQIL FOOD AND CAFE PTE. LTD.; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

AAQIL FOOD AND CAFE PTE. LTD. is seeking a capable Supervisor to oversee daily operations and drive quality service in a fast-paced environment.

You will lead teams, ensure safety and performance, meet deadlines, approve hours, and uphold customer service standards across all levels of the operation.

The ideal candidate has prior leadership experience, strong communication, detail orientation, reliability, and a professional appearance, with solid computer literacy and organizational skills.

Qualifications

• Demonstrated leadership experience.
• Strong communication skills.
• Detail-oriented and accurate.
• Reliable with integrity and strong work ethic.
• Team player with collaborative mindset.
• Professional appearance and attitude.
• Computer literacy and basic IT skills.
• Proactive organizational skills.
• Ability to work as part of a fast-paced team environment.

Responsibilities

• Make sure employees that report to you meet performance expectations.
• Give instructions or orders to subordinate employees.
• Ensure that the work environment is safe, secure and healthy.
• Meet deadlines.
• Approve work hours.
• Ensure great customer service at all levels.

Skills

Leadership

Communication

Attention to detail

Reliability

Team player

Professional appearance

Computer literacy

Organizational skills

Education

High school diploma

Job description

AAQIL FOOD AND CAFE PTE. LTD. is seeking a capable Supervisor to oversee daily operations and drive quality service in a fast-paced environment.

You will lead teams, ensure safety and performance, meet deadlines, approve hours, and uphold customer service standards across all levels of the operation.

The ideal candidate has prior leadership experience, strong communication, detail orientation, reliability, and a professional appearance, with solid computer literacy and organizational skills.