Team Lead, Operations & Customer Service

ALPHA GREY PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Alpha Grey PTE. LTD. is seeking a capable supervisor to oversee a team, monitor performance, provide clear directions, and ensure daily operations run smoothly in a fast-paced setting.

You will be responsible for ensuring safety, meeting deadlines, approving work hours, maintaining high service standards across all levels, and collaborating effectively with colleagues to deliver reliable results.

Qualifications

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Skills

Excellent communication skills

Eye for detail

Reliable, integrity and strong work

Teamwork

Professional appearance

Computer literacy

Proactive organizational skills

Positive attitude in fast-paced env

Previous leadership experience

Education

High school diploma

Job description

Alpha Grey PTE. LTD. is seeking a capable supervisor to oversee a team, monitor performance, provide clear directions, and ensure daily operations run smoothly in a fast-paced setting.

You will be responsible for ensuring safety, meeting deadlines, approving work hours, maintaining high service standards across all levels, and collaborating effectively with colleagues to deliver reliable results.