Talent Acquisition Specialist (12-month Fixed-Term Contract)

Chanel, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

CHANEL Singapore is seeking a Talent Acquisition Specialist to lead end-to-end recruitment for retail roles in Singapore and provide selective support for office hiring. You will partner with leaders and P&O teams to understand workforce needs and deliver a thoughtful candidate journey.

You will contribute to market insights, hiring quality and continuous improvement across SEAA TA, leveraging strong sourcing, pipelining and stakeholder collaboration to meet hiring priorities with pace and

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related discipline.
• Approximately 4 to 8 years of talent acquisition experience, with meaningful exposure to retail, luxury, hospitality, consumer or other customer-facing environments.
• Demonstrated ability to manage end-to-end and volume recruitment across multiple concurrent vacancies.
• Strong written and spoken English.

Responsibilities

• Lead end-to-end recruitment for Singapore retail positions, from intake to onboarding handover.
• Support selected office recruitment based on market and regional priorities.
• Partner with hiring managers and P&O teams to understand workforce needs, vacancies, timelines and requirements.
• Translate hiring needs into sourcing and selection plans balancing quality and speed.
• Active management of pipelines for recurring, volume, and business-critical roles.

Skills

End-to-end recruitment

Retail recruitment

Sourcing

Stakeholder management

Workday

Education

Bachelor’s degree in HR or related discipline

Tools

Workday

Job description

About the role As part of the regional Talent Acquisition Centre of Excellence in Southeast Asia and Australia, the Talent Acquisition Specialist plays an important role in delivering high-quality recruitment for Singapore, with a primary focus on retail hiring and selected support for office recruitment. The role supports the refreshed regional TA operating model by enabling consistent, agile and candidate-centric hiring delivery. Working closely with the TA COE Lead, Singapore P&O team, retail leaders and hiring managers, the Talent Acquisition Specialist will manage end-to-end recruitment activity, build proactive pipelines, maintain strong process discipline and contribute to a thoughtful candidate and stakeholder experience. This is a hands-on recruitment delivery role, with the opportunity to contribute to market insight, hiring quality and continuous improvement across the SEAA TA community.

What impact you can create at CHANEL

You will help secure the retail talent that brings the CHANEL experience to life in Singapore. By building strong pipelines, partnering closely with retail leaders and delivering a thoughtful candidate journey, you will enable boutiques to meet their workforce needs with quality and pace. You will also support selected office recruitment, contributing to an agile and connected SEAA Talent Acquisition model. Through disciplined execution, market understanding and strong stakeholder partnership, you will help strengthen hiring effectiveness, candidate experience and recruitment consistency across Singapore.

Key responsibilities

Strategic and operational talent acquisition Lead end-to-end recruitment for retail positions across Singapore, from intake and sourcing through assessment, offer management and onboarding handover. Support selected office recruitment assignments based on market and regional priorities. Partner with hiring managers and P&O teams to understand workforce needs, critical vacancies, hiring timelines and role requirements. Translate hiring needs into practical sourcing and selection plans that balance quality, pace and business priorities. Actively manage pipelines for recurring, volume and business-critical retail roles. Leverage direct sourcing, referrals, networking, market mapping and relevant recruitment channels to build sustainable talent pools. Deliver a consistent and professional hiring experience for candidates and hiring managers.

Stakeholder partnership and advisory

Serve as a trusted recruitment partner to hiring managers, providing clear progress updates, talent market perspectives and practical recommendations. Build effective relationships with retail leaders, P&O team and regional TA colleagues to ensure alignment on hiring priorities and service expectations. Calibrate role requirements with hiring managers and advise on sourcing approach, talent availability and candidate assessment. Use external talent and competitor insights to help shape realistic profiles, sourcing strategies and hiring decisions. Escalate risks, bottlenecks and priority trade-offs in a timely and solution-oriented manner.

Regional collaboration and ways of working

Operate within the SEAA TA COE model, contributing to workload agility, cross-market knowledge sharing and consistent recruitment standards. Collaborate with TA peers and regional colleagues to share pipelines, market insights, challenges and learnings. Support regional TA initiatives and continuous improvement efforts where relevant. Adopt consistent ways of working, governance and recruitment practices across assigned hiring activity. Contribute to a collaborative, connected and agile TA community across SEAA.

Data, insights and process discipline

Maintain accurate and timely candidate, requisition and hiring data in Workday and other relevant recruitment systems. Track and monitor key recruitment indicators, including hiring progress, time to fill, pipeline health, source effectiveness and offer outcomes. Provide regular and structured updates to stakeholders through recruitment trackers, dashboards or agreed reporting mechanisms. Use data and insights to identify issues, improve delivery and contribute to better hiring decisions. Ensure recruitment activities comply with internal policies, approval requirements and local employment regulations.

Employer branding and candidate experience

Promote CHANEL’s employer brand and employee value proposition through every candidate and stakeholder interaction. Ensure a thoughtful, timely and respectful candidate experience at each stage of the recruitment process. Support talent attraction activities and employer branding initiatives relevant to Singapore and SEAA. Represent CHANEL professionally in the external talent market and help build positive long-term candidate relationships. Champion inclusive hiring practices and help ensure fair, objective and consistent recruitment decisions.

Vendor and partner coordination

Coordinate with recruitment agencies, sourcing partners or external vendors where support is required. Maintain constructive vendor relationships and monitor quality, responsiveness and alignment with agreed recruitment needs. Ensure external partners understand CHANEL’s expectations, role requirements and candidate experience standards. Provide feedback on vendor performance and elevate issues where necessary.

What you will bring

Bachelor’s degree in Human Resources, Business Administration or a related discipline. Approximately 4 to 8 years of talent acquisition experience, with meaningful exposure to retail, luxury, hospitality, consumer or other customer-facing environments. Demonstrated ability to manage end-to-end and volume recruitment across multiple concurrent vacancies. Strong direct sourcing, talent pipelining, candidate assessment and offer management capability. Good understanding of Singapore talent market dynamics and relevant employment practices. Confidence in partnering with hiring managers and influencing through talent and market insights. Strong communication, stakeholder management and relationship-building skills. Comfort using applicant tracking systems, digital sourcing platforms and recruitment data; familiarity with Workday is advantageous. A practical, hands-on and accountable working style, with strong follow-through and attention to detail. Strong written and spoken English.

Required competencies

Strong capability in operational talent acquisition and recruitment delivery. Ability to balance recruitment pace, quality and stakeholder expectations. Strong relationship builder and collaborative team player. Data-informed mindset, with the ability to use recruitment metrics and market insights to improve outcomes. Candidate-centric approach and commitment to delivering a thoughtful hiring experience. Agility and resilience in managing shifting priorities and recruitment peaks. Curiosity and willingness to challenge existing ways of working to improve process, quality and effectiveness. Strong process discipline and attention to governance, accuracy and follow-through.

You are energised by

Connecting people with opportunities and helping the business secure the talent it needs to grow. Building strong retail talent pipelines and finding candidates who can bring the CHANEL experience to life. Partnering with hiring managers to clarify hiring needs and translate them into practical recruitment actions. Working in a fast-paced, multi-stakeholder environment where priorities may shift and agility is important. Using market insight, data and candidate feedback to improve recruitment quality and stakeholder experience. Collaborating across markets as part of a regional TA community. Making recruitment more consistent, thoughtful and effective for candidates, hiring managers and P&O partners.

What CHANEL can offer you

A dynamic, creative and inclusive environment where you can make a real impact on people and culture. The opportunity to work closely with retail and P&O leaders, while being connected to a broader SEAA TA community. The chance to learn and grow with CHANEL, with more than 100 years of heritage, and be inspired and nurtured through every encounter you experience. At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience. Nurturing human potential. Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.