T&T Manager - Deloitte Digital (Project Management) - SG

Deloitte; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Deloitte Southeast Asia, through Deloitte Digital Southeast Asia, seeks a Manager-level Digital Consulting professional to lead large-scale MarTech and digital transformation programs for Financial Services clients. You will oversee strategy to implementation, mentoring teams, and delivering high-impact outcomes across regions.

The ideal candidate brings 8–12+ years in consulting, strong program leadership, and expertise in MarTech platforms, CRM, and customer experience.

Qualifications

• 8–12+ years of experience in management consulting, digital consulting, technology consulting, program management, or digital transformation.
• Proven experience managing large-scale MarTech / digital transformation programs.
• Strong experience working with FSI clients, ideally banking, insurance, wealth management, or capital markets.
• Strong consulting background with experience managing senior client stakeholders.
• Experience with enterprise MarTech platforms such as Adobe, Salesforce, Google, Braze, Pega, or similar.
• Strong understanding of areas such as CRM, CDP, marketing automation, personalization, customer journey orchestration, digital analytics, and customer experience.
• Demonstrated ability to lead large, multidisciplinary teams and complex delivery environments.
• Excellent communication, presentation, problem-solving, and stakeholder management skills.

Responsibilities

• Lead large-scale MarTech and digital transformation programs from strategy through implementation and value realization.
• Act as a trusted advisor to senior client stakeholders across business, marketing, technology, data, and customer experience.
• Develop digital and MarTech strategies, roadmaps, operating models, and transformation plans.
• Manage complex programs involving multiple workstreams, teams, vendors, platforms, and geographies.
• Establish program governance and own delivery across scope, budget, timelines, risks, dependencies, and quality.
• Lead cross-functional teams across consulting, technology, data, marketing, and implementation.
• Facilitate client workshops and translate business challenges into practical technology and transformation solutions.
• Support business development through proposals, client presentations, account growth, and thought leadership.

Skills

MarTech

Digital transformation

Program management

Stakeholder management

Team leadership

Education

Bachelor's degree in a relevant discipline

MBA or advanced degree (a plus)

Tools

Adobe

Salesforce

Google

Braze

Pega

Job description

Select how often (in days) to receive an alert:

Location: Singapore, Singapore, SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

This role is with Deloitte Digital Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.

We are looking for a Manager-level Digital Consulting professional to join our team and lead large-scale MarTech and digital transformation programs for clients in the Financial Services Industry (FSI).

The ideal candidate combines management/technology consulting experience, strong program leadership, and deep MarTech expertise, with a proven track record of delivering complex transformation programs in regulated financial services environments.

You will:

• Lead large-scale MarTech and digital transformation programs from strategy through implementation and value realization.
• Act as a trusted advisor to senior client stakeholders across business, marketing, technology, data, and customer experience.
• Develop digital and MarTech strategies, roadmaps, operating models, and transformation plans
• Manage complex programs involving multiple workstreams, teams, vendors, platforms, and geographies
• Establish program governance and own delivery across scope, budget, timelines, risks, dependencies, and quality
• Lead cross-functional teams across consulting, technology, data, marketing, and implementation.
• Facilitate client workshops and translate business challenges into practical technology and transformation solutions.
• Support business development through proposals, client presentations, account growth, and thought leadership.
• Mentor and develop consultants and project team members.

Your role as a leader:

• Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

Requirements:

• 8–12+ years of experience in management consulting, digital consulting, technology consulting, program management, or digital transformation.
• Proven experience managing large-scale MarTech / digital transformation programs.
• Strong experience working with FSI clients, ideally banking, insurance, wealth management, or capital markets.
• Strong consulting background with experience managing senior client stakeholders.
• Experience with enterprise MarTech platforms such as Adobe, Salesforce, Google, Braze, Pega, or similar.
• Strong understanding of areas such as CRM, CDP, marketing automation, personalization, customer journey orchestration, digital analytics, and customer experience.
• Demonstrated ability to lead large, multidisciplinary teams and complex delivery environments.
• Excellent communication, presentation, problem-solving, and stakeholder management skills.
• Bachelor's degree in a relevant discipline; MBA or advanced degree is a plus.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer employment opportunities or request money, bank account details, passwords, one-time passwords (OTPs), or other sensitive personal information.

If you receive a suspicious communication claiming to be from Deloitte, please verify its authenticity through our official channels before taking any action.

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.