Data & Digital Systems Manager

A*STAR - Agency for Science, Technology and Research; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NATi, hosted by A*STAR, seeks a proactive Data & Digital Systems Manager to strengthen its data and digital platforms. You will coordinate data governance, improve visibility, and deliver automation and workflow enhancements aligned with A*STAR standards.

The role covers platform operation, documentation, access controls, and collaboration with IT, vendors and users to drive efficiency and value across NATi's scientific and corporate data landscape.

Qualifications

• At least 5 years of experience in digital systems, data management, or related fields.
• Experience with scientific and enterprise platforms (Benchling, LIMS, SharePoint).
• Knowledge of data governance, lifecycle management, access controls.

Responsibilities

• Maintain visibility of NATi's data, systems and workflows, including platform ownership and dependencies.
• Support operation and improvement of platforms (Benchling, LIMS, SharePoint, cloud storage).
• Coordinate with users, vendors, IT and stakeholders for onboarding and issue resolution.
• Develop and maintain documentation, SOPs, and user guidance for systems and data processes.
• Deliver dashboards and workflow automation improvements addressing priority needs.
• Manage user access, onboarding, offboarding, and records consistency per A*STAR requirements.
• Monitor usage and identify opportunities for process improvements and better UX.
• Oversee vendor coordination and contract administration for platforms and services.
• Support NATi priorities and growth through technology-enabled solutions.

Job description

About NATi

The Nucleic Acid Therapeutics Initiative (NATi), hosted by A*STAR, is Singapore’s national platform dedicated to advancing RNA-based medicines and revolutionizing drug and vaccine development. NATi’s mission is to establish Singapore as a globally recognized hub of excellence in nucleic acid therapeutics research, clinical translation, and commercialization.

NATi focuses on key RNA modalities such as antisense oligonucleotides (ASOs), small interfering RNA (siRNA), and messenger RNA (mRNA). To drive this vision, NATi is building a biotech-like translational engine focused on asset and technology development spanning discovery to clinical development.

Joining NATi offers a rare opportunity to build and scale the data and digital capabilities that support a national R&D platform. We are looking for individuals who thrive in dynamic environments, enjoy creating solutions from the ground up, and are motivated by the opportunity to enable world‑class science through technology, data and innovation.

Position Overview

We are seeking a proactive and delivery‑oriented Data & Digital Systems Manager to strengthen NATi's scientific and corporate data and systems foundation. The role will serve as a key coordinator for NATi's data, systems and digital platforms, supporting their effective use, maintenance and continuous improvement. He/she will help establish fit‑for‑purpose governance, improve data visibility and information management, and deliver practical automation and workflow enhancements aligned with organisational needs and A*STAR requirements.

Key Responsibilities

• Maintain visibility of NATi's scientific and corporate data, systems and workflows, including platform ownership, users, interfaces, dependencies and key operational requirements.
• Support the effective operation and continuous improvement of key platforms and systems including electronic lab notebook (Benchling), laboratory information management systems, SharePoint, on‑premise and cloud‑based data storage, compute environments, and associated workflows.
• Coordinate with users, vendors, IT and other stakeholders to support platform adoption, issue resolution, user onboarding and operational needs.
• Develop and maintain documentation, standard operating procedures, user guidance and records relating to systems, data and digital processes.
• Deliver selected reporting, dashboard and workflow automation improvements that address priority needs and demonstrate near‑term operational value.
• Administer and maintain controls relating to user access, role changes, onboarding, offboarding, records management and periodic reviews in alignment with A*STAR requirements.
• Monitor system usage, identify opportunities for process improvement, and support the implementation of enhancements that improve efficiency and user experience.
• Oversee vendor coordination and contract administration activities for relevant platforms and services.
• Support emerging organisational priorities and initiatives as required, contributing to NATi's continued growth and development.

Qualification And Experience

• At least 5 years of relevant experience in digital systems, data management, technology‑enabled operations, business transformation, or related fields.
• Experience administering, implementing, or supporting scientific and enterprise platforms, including electronic laboratory notebooks (Benchling preferred), laboratory information management systems (LIMS), SharePoint, workflow automation, data management, or cloud‑based environments.
• Experience working in scientific R&D, biotechnology, biopharmaceutical development, healthcare, research, or other regulated environments.
• Working knowledge of data governance, information lifecycle management, access management, system documentation, and operational controls.
• Demonstrated track record of delivering digital transformation, automation, analytics, or AI‑enabled initiatives that improve organisational effectiveness, workflow efficiency, or user experience.
• Experience engaging and coordinating with users, system owners, IT teams, vendors, and other stakeholders to identify needs, define requirements, support platform implementation, governance and adoption, and deliver practical technology‑enabled solutions.
• Experience with Microsoft Power Platform, Power BI, Copilot, AI‑enabled workflow tools, or related digital transformation technologies.

Other Desirable Skills

• Familiarity with A*STAR or public sector requirements relating to technology, data governance, cybersecurity, procurement, or records management.
• Relevant certifications or training in business analysis, data governance, information security, digital transformation, process improvement, or change management.