Systems Manager (Direct Contract)

ST ENGINEERING MISSION SOFTWARE & SERVICES PTE. LTD.; Singapore; On-site; SGD 140,000 - 210,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Job summary

ST Engineering Mission Software & Services PTE. LTD. is seeking a System Manager to lead operations, governance, delivery, and security of mission-critical IT systems supporting government agencies.

You will ensure systems remain secure, available, and compliant with policies, while guiding engineering teams and managing vendors. Responsibilities include incident, change, and configuration management, disaster recovery planning, and governance of system architectures.

Qualifications

• Minimum10 years of IT infrastructure and systems management experience.
• At least 5 years of experience leading technical teams, vendors, or managed services.
• Experience supporting regulated environments (Singapore Government, Healthcare, Defence) is preferred.
• Strong experience in Windows Server environments, virtualization platforms, storage systems, backup solutions, and cloud technologies.
• Experience managing Azure and Government on Commercial Cloud (GCC) environments.

Responsibilities

• Lead and manage system administration, operations, maintenance, and support services for enterprise infrastructure and platform environments.
• Develop system management strategies, operational roadmaps, and lifecycle plans aligned with agency objectives.
• Ensure compliance with IM8, GCC, PDPA, cybersecurity directives, audit requirements, and government governance frameworks.
• Oversee system availability, performance, capacity, resiliency, and service levels against SLA/OLA targets.
• Lead incident, problem, change, release, and configuration management processes based on ITIL practices.
• Manage vulnerability remediation, patch management, hardening, security reviews, and risk mitigation activities.
• Oversee disaster recovery planning, business continuity exercises, backup management, and recovery testing.
• Provide governance and approval of system architectures, upgrade plans, and technology refresh initiatives.
• Manage outsourced vendors, support contracts, project deliverables, and performance reviews.
• Coordinate audits, vulnerability assessments, and penetration testing activities.
• Provide leadership and mentorship for System Engineers and infrastructure teams.
• Prepare management reports, risk assessments, and executive updates.

Skills

IT leadership

Vendor management

IT governance

Team leadership

Tools

Windows Server

Virtualization

Storage systems

Backup solutions

Cloud technologies

Azure

GCC environments

Job description

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our STEngineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software& Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The System Manager is responsible for leading the operations, governance, delivery, maintenance, security, and continuous improvement of mission-critical IT systems supporting government agencies. The role ensures enterprise systems remain secure, available, resilient, and compliant with Government ICT policies, including IM8, Government on Commercial Cloud (GCC) requirements, PDPA, and agency-specific standards. The System Manager provides leadership to engineering teams, manages vendors and stakeholders, and oversees service delivery throughout the system lifecycle.

Be Part of Our Success

• Lead and manage system administration, operations, maintenance, and support services for enterprise infrastructure and platform environments.
• Develop system management strategies, operational roadmaps, and lifecycle plans aligned with agency objectives.
• Ensure compliance with IM8, GCC, PDPA, cybersecurity directives, audit requirements,and government governance frameworks.
• Oversee system availability, performance, capacity, resiliency, and service levels against agreed SLA and OLA targets.
• Lead incident, problem, change, release, and configuration management processes based on ITIL practices.
• Manage vulnerability remediation, patch management, hardening, security reviews, and technical risk mitigation activities.
• Oversee disaster recovery planning, business continuity exercises, backup management, and recovery testing.
• \Provide technical governance and approval of system architectures, upgrade plans, and technology refresh initiatives.
• Manage outsourced vendors, support contracts, project deliverables, and operational performance reviews.
• Coordinate audits, compliance assessments, vulnerability assessments, and penetration testing activities.
• Provide leadership, mentorship, and capability development for System Engineers and infrastructure teams.
• Prepare management reports, risk assessments, service dashboards, and executive updates.

Qualities We Value

• Minimum10 years of IT infrastructure and systems management experience.
• At least 5 years of experience leading technical teams, vendors, or managed services.
• Experience supporting Singapore Government, Statutory Board, Healthcare, Defence, orn regulated environments preferred.
• Strong experience in Windows Server environments, virtualization platforms, storagesystems, backup solutions, and cloud technologies.
• Experience managing Azure and Government on Commercial Cloud (GCC) environments.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architecture.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.