SYSTEMS ENGINEER (COMPUTER)

INFINITE COMPUTER SOLUTIONS PTE LTD; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A technology solutions provider in Singapore is looking for a skilled System Administrator responsible for managing system administration and hardware. The role requires 7+ years of experience with a diploma in Information Technology, ITIL certification, and strong technical knowledge across various operating systems. Candidates should possess excellent problem-solving skills and be able to respond to incidents effectively. Flexibility in working hours, including nights and weekends, is necessary.

Responsibilities

• Support and manage various operating systems including Windows Server and Linux.
• Respond to system incidents and adhere to incident management workflows.
• Maintain and update system documentation and provide performance reports.
• Work closely with vendors and participate in transition planning.
• Ensure compliance with company policies and provide training.

Skills

Strong technical knowledge of system and hardware management

Excellent problem-solving and decision-making skills

Ability to work independently and as part of a team

Strong communication and interpersonal skills

Education

Diploma in Information Technology or a related field

Tools

Windows Server

Linux (RHEL, SUSE, Ubuntu)

Solaris

IBM AIX

Oracle Linux

Active Directory

DNS

DHCP

ADFS

Azure AD

Clustering solutions

SAN/NAS storage

Virtualization platforms

Job description

Job Summary

The System Administrator will be responsible for performing System Administration and Management activities for the Company and/or In-Scope Institutions. This role includes managing operating systems, system software, hardware, and ensuring the stability and security of system environments.

Key Responsibilities

1. System and Hardware Management:
   • Support and manage various operating systems including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
   • Manage system software and hardware such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and virtualization platforms.
2. Incident and Problem Management:
   • Respond to system incidents according to severity levels and meet service level requirements.
   • Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
   • Adhere to incident management workflows and procedures.
3. Documentation and Reporting:
   • Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.
   • Provide timely and accurate reports on system performance, capacity planning, and incident analysis.
4. Collaboration and Coordination:
   • Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
   • Participate in transition planning and support the onboarding of systems and services.
5. Compliance and Training:
   • Ensure compliance with company policies, information security guidelines, and health and safety regulations.
   • Provide continuous training to enhance knowledge and skills in system administration and management.

Qualifications

• Education: Diploma in Information Technology or a related field.

Experience

• 7 years of experience in managing system and hardware infrastructure.

Certifications

• ITIL certified, relevant certifications for specific systems (e.g., CCNA, MCSE, RHCSA).

Skills

• Strong technical knowledge of system and hardware management.
• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Working Conditions

• Ability to work on different shifts, including nights, weekends, and holidays.
• On standby and contactable 24/7 for support and escalation.