System Engineer - AL-FNC250107 003/10

Xcellink Pte Ltd; Singapore; On-site; SGD 55,000 - 90,000; Full time

Job summary

Our Client, an established IT solutions business in Singapore, is seeking a System Administrator to perform system administration and management tasks across OS, hardware, and security in a 24/7 environment.

The role covers managing Windows Server, Linux variants, virtualization, AD, DNS, and storage, with collaboration with vendors and on-call support. Diploma in IT and at least 3 years' experience required.

Qualifications

• Diploma in IT or related field.
• Minimum 3 years of experience in managing system infrastructure.
• ITIL, CCNA, MCSE, RHCSA or related certifications are a plus.

Responsibilities

• System and hardware management across OS and hardware.
• Incident and problem management with SLAs.
• Documentation and reporting on system performance and incidents.
• Collaboration with third-party vendors and service providers.
• Compliance with policies and ongoing training in system administration.

Skills

System administration

Troubleshooting

Communication skills

Teamwork

Education

Diploma in Information Technology or related field

Tools

Windows Server

Linux (RHEL/SUSE/Ubuntu)

Solaris

IBM AIX

Oracle Linux

ADFS

Azure AD

DNS

DHCP

SAN/NAS

Virtualization

Job description

Our Client is an established IT solutions business in the market. With the expansion of their business, they're looking for System Administrators. The System Administrator will be responsible for performing System Administration and Management activities for the Company and/or In-Scope Institutions. This role includes managing operating systems, system software, hardware, and ensuring the stability and security of system environments.

Key Responsibilities:

1. System and Hardware Management:

• Support and manage various operating systems including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
• Manage system software and hardware such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and virtualization platforms.

2. Incident and Problem Management:

• Respond to system incidents according to severity levels and meet service level requirements.
• Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
• Adhere to incident management workflows and procedures.

3. Documentation and Reporting:

• Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.
• Provide timely and accurate reports on system performance, capacity planning, and incident analysis.

4. Collaboration and Coordination:

• Work closely with third-party vendors, telecommunication operators, ISPs and other service providers.
• Participate in transition planning and support the onboarding of systems and services.

5. Compliance and Training:

• Ensure compliance with company policies, information security guidelines and health and safety regulations. Provide continuous training to enhance knowledge and skills in system administration and management.

Requirements

Qualifications:

• Education: Diploma in Information Technology or a related field.
• Experience:
• Minimum of 3 years of experience in managing system and hardware
• infrastructure.

Certifications:

• ITIL certified, relevant certifications for specific systems (e.g., CCNA, MCSE, RHCSA).

Skills:

• Strong technical knowledge of system and hardware management.
• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Working Conditions:

• Ability to work on different shifts, including nights, weekends, and holidays.
• On standby and contactable 24/7 for support and escalation.