System Admin & Engineer, Digital Innovation (DI)

WuXi AppTec; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

WuXi AppTec is seeking a hands-on IT professional to support the implementation, validation, administration, maintenance, and improvement of manufacturing, laboratory, and quality systems. You will handle CSV activities, vendor coordination, and end-user support while upholding GMP data integrity.

Key systems include IBM Maximo, Infor WMS, Empower, and related manufacturing/lab applications. The role requires 3+ years in enterprise-level systems and strong SQL and Windows Server skills.

Qualifications

• Bachelor's degree in IT or related field.
• Min 3 years supporting enterprise-grade manufacturing, laboratory, or related systems.
• Direct CSV experience and GMP data integrity knowledge preferred.

Responsibilities

• Own end-to-end system administration and access management for supported systems.
• Lead digital project execution including functional testing and UAT for rollouts.
• Lead full CSV lifecycle and GMP compliance activities, audits, CAPA, change control.
• Coordinate with vendors and provide tier 2/3 end-user support.

Skills

CSV experience

GMP knowledge

System administration

SQL queries

End-user support

Education

Bachelor’s degree in IT, computer science, engineering, or a related field

Tools

Windows Server

SQL Server

ERP/Manufacturing apps

Job description

This hands-on role supports the implementation, validation, administration, maintenance, and continuous improvement of manufacturing, warehouse, laboratory, quality, and asset management systems. You will support cross-functional projects, computer system validation (CSV) activities, vendor management, and end-user needs, all while upholding strict GMP and data integrity compliance standards.

Core Supported Systems:

IBM Maximo, Infor WMS, Manufacturing Execution App, Manufacturing Planning App, LabX, Empower, CDS2, TOC, UV and other manufacturing or laboratory related application.

Key Responsibilities

• Own end-to-end system administration, user access management, incident troubleshooting, and root cause analysis (RCA) for all supported systems
• Support & opportunity to lead digital project execution, including functional testing, user acceptance testing (UAT), and go-live hypercare for new system rollouts and upgrades
• Support & opportunity to lead the full CSV lifecycle (including development and review of URS, FS, RA, IQ/OQ/PQ, test management, and validation summary reports), alongside GMP compliance activities, internal/external audit support, CAPA management, and change control execution
• Coordinate with third-party vendors for system maintenance, issue resolution, and upgrade planning, and provide tier 2/3 end-user support for all supported tools

Qualifications

• Bachelor’s degree in IT, computer science, engineering, or a related field
• Minimum 3 years of experience supporting enterprise-grade manufacturing, laboratory, or related operational systems
• Prior GMP, CDMO, or pharmaceutical industry experience is strongly preferred
• Direct, hands-on CSV experience is strongly preferred

Technical Requirements

• Proficiency in Windows Server administration, enterprise application management, and user access provisioning/revocation workflows
• Hands-on experience with Microsoft SQL Server, including ability to write and troubleshoot basic to intermediate SQL queries for data retrieval and issue diagnosis
• Working knowledge of GAMP 5, GMP data integrity requirements, ALCOA+ principles, 21 CFR Part 11, and Annex 11
• Basic understanding of API functionality, system integration patterns, and core networking concepts (TCP/IP, DNS, VPN)

Language Requirements

• Fluent professional English (written and verbal) is required (primary working language)
• Mandarin Chinese is preferred, to support collaboration with regional teams, shared services teams, and cross-region vendors