Support Technician

INFOLOG PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

INFOLOG PTE. LTD. is seeking an Automation Equipment Technician to maintain and troubleshoot our automated systems. You will perform preventive maintenance, diagnose hardware issues, and support deployments to keep operations running smoothly.

Ideal candidates have a Diploma or Nitec/Higher Nitec in a technical field and 1–2 years experience in automation or equipment maintenance. Strong hands-on skills with PLCs, sensors, and electrical drawings are essential.

Qualifications

• Diploma or Nitec/Higher Nitec in a technical field.
• 1–2 years of experience in technical support, equipment maintenance, or automation preferred.
• Fresh graduates with relevant project/internship experience are welcome to apply.

Responsibilities

• Provide hands-on technical support for automation hardware, sensors, controllers, and mechanical components.
• Identify, diagnose, and resolve hardware failures, electrical faults, and system software errors.
• Assist in hardware deployment for new automation projects, including wiring, calibration, and testing.
• Carry out scheduled preventive maintenance routines and component calibrations.
• Train end-users and maintain logs of maintenance activities and hardware issues.

Skills

PLCs

Sensors

Electrical schematics

Multimeters

Education

Diploma or Nitec/Higher Nitec in a technical discipline

Tools

Diagnostic instruments

Job description

Job Overview

We are seeking a detail-oriented and proactive Automation Equipment Technician to manage, maintain, and troubleshoot our automated systems and hardware. In this role, you will play a crucial part in ensuring continuous operational efficiency by performing preventive maintenance, resolving hardware and system errors, leading new equipment deployments, and conducting technical training for end-users.

Key Responsibilities

• Technical Support & Hardware Maintenance: Provide hands‑on technical support for all automation hardware, sensors, controllers, and mechanical components.
• Troubleshooting & Diagnostics: Identify, diagnose, and resolve hardware failures, electrical faults, and system software errors to minimize operational downtime.
• Deployment & Testing: Assist in hardware deployment for new automation projects, including assembly, wiring, system calibration, and testing before final commissioning.
• Preventive Maintenance (PM): Carry out scheduled preventive maintenance routines, component calibrations, and periodic system health checks.
• User Training & Documentation: Train end‑users and operators on standard operating procedures, routine safety checks, and basic system troubleshooting. Maintain detailed logs of maintenance activities and hardware issues.

Requirements & Qualifications

• Education: Diploma or Nitec/Higher Nitec (ITE) in Electrical Engineering, Electronics, Mechanical Engineering, Mechatronics, or a related technical discipline.
• Experience: 1–2 years of experience in technical support, equipment maintenance, or automation systems preferred. Fresh graduates with relevant project/internship experience are welcome to apply.

Technical Skills

• Solid understanding of electrical, mechanical, and mechatronic systems (e.g., PLCs, sensors, pneumatic systems, motors).
• Ability to read and interpret electrical schematics, mechanical drawings, and technical manuals.
• Proficiency using basic hand tools, multimeters, and diagnostic instruments.

Soft Skills

• Strong analytical problem‑solving skills, good communication abilities, and a collaborative team attitude.