Supervisor, Public Areas Department (PAD)

marinabaysands; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking a proactive housekeeping supervisor to lead the Public Areas Department, walk the property daily, supervise PAD team members, and ensure clean, safe, and inviting public spaces for guests and staff.

The role requires a minimum Diploma and at least 1 year of leadership experience in sanitation and hygiene, knowledge of cleaning chemicals and safety, strong guest relations and English proficiency; ability to work varied shifts including weekends and public

Qualifications

• Minimum Diploma holder in any discipline or equivalent vocational training certificate
• At least 1 year of experience in a leadership role in the field of sanitation and hygiene works
• Knowledge of the uses of various cleaning chemicals/equipment and the safety requirements of usage
• Possess good manual dexterity and be able operate all Housekeeping and office equipment
• Possess excellent guest relation and communication skills
• Read, write, speak and understand English
• Knowledge of additional languages is an advantage
• Able to work various shifts over the 24/7 time period, including weekends and public holidays

Responsibilities

• Walkabout the Property daily to ensure a clean, safe and pleasing environment for all guests and staff
• Provide supervision, direction and leadership to the PAD Team Members on all shifts, working closely with the PAD Managers
• Ensure that the appearance of all public areas appears fresh and inviting to guests at all time, thereby enhancing the guest experience.
• Cater to the needs and requests of the internal and external guests of the Property.
• Ensure all Team Members are trained in using the different cleaning and sanitizing chemicals, lifting techniques and other potentially hazardous parts in their daily work by being proactive in safety and accident prevention.
• Assist the Managers in managing operating costs, especially labor, productivity and operating supply consumption; monitor and control consumption and wastage of chemicals and equipment; ensure that operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
• Investigate and propose alternative products or processes to reduce expenses and/or improve quality and/or productivity
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
• Maintain close liaison with all other departments so that their public areas operational needs are met by the Department
• Resolve guest complaints and ensuring guest satisfaction
• Any other tasks as assigned that is pertinent to the role

Education

Diploma or equivalent

Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Walkabout the Property daily to ensure a clean, safe and pleasing environment for all guests and staff
• Provide supervision, direction and leadership to the PAD Team Members on all shifts, working closely with the PAD Managers
• Ensure that the appearance of all public areas appears fresh and inviting to guests at all time, thereby enhancing the guest experience.
• Cater to the needs and requests of the internal and external guests of the Property.
• Ensure all Team Members are trained in using the different cleaning and sanitizing chemicals, lifting techniques and other potentially hazardous parts in their daily work by being proactive in safety and accident prevention.
• Assist the Managers in managing operating costs, especially labor, productivity and operating supply consumption; monitor and control consumption and wastage of chemicals and equipment; ensure that operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
• Investigate and propose alternative products or processes to reduce expenses and/or improve quality and/or productivity
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
• Maintain close liaison with all other departments so that their public areas operational needs are met by the Department
• Resolve guest complaints and ensuring guest satisfaction
• Any other tasks as assigned that is pertinent to the role

Job Requirements

Education & Certification

• Minimum Diploma holder in any discipline or equivalent vocational training certificate

Experience

• At least 1 year of experience in a leadership role in the field of sanitation and hygiene works

Other Prerequisites

• Knowledge of the uses of various cleaning chemicals/equipment and the safety requirements of usage
• Possess good manual dexterity and be able operate all Housekeeping and office equipment
• Possess excellent guest relation and communication skills
• Read, write, speak and understand English
• Knowledge of additional languages is an advantage
• Able to work various shifts over the 24/7 time period, including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.