SUPERVISOR (MDI)

HR SOLUTIONS CONSULTANTS LLP; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

HR SOLUTIONS CONSULTANTS LLP in Singapore is seeking a Room Attendant Supervisor to oversee housekeeping operations and ensure guest rooms and public areas meet cleanliness and quality standards.

The role involves supervising a team, scheduling, liaising with front office, and enforcing hygiene and safety. This position offers opportunities to lead service excellence in a hospitality environment.

Qualifications

• Experience in hotel housekeeping leadership preferred.
• Knowledge of hygiene and safety standards.

Responsibilities

• Supervise and assign daily tasks to room attendants.
• Monitor staff performance and productivity.
• Inspect cleaned rooms to ensure standards.
• Plan daily cleaning schedules and manpower allocation.
• Coordinate with front office on room status (vacant, occupied, VIP).
• Handle guest requests and complaints related to housekeeping.
• Ensure compliance with hygiene, safety, and cleanliness standards.
• Maintain inventory of linen, amenities, and supplies.

Skills

Team supervision

Room inspection

Operations planning

Guest service

Inventory management

Job description

The Room Attendant Supervisor is responsible for overseeing housekeeping operations, ensuring guest rooms and public areas meet cleanliness and quality standards, and supervising a team of room attendants.

Key Responsibilities

1. Team Supervision

• Supervise and assign daily tasks to room attendants
• Monitor staff performance and productivity
• Train new employees on cleaning standards and procedures
• Ensure proper grooming and discipline of staff

2. Room Inspection

• Inspect cleaned rooms to ensure they meet hotel standards
• Check for maintenance issues and report defects
• Ensure rooms are ready for guest check-in on time

3. Operations Management

• Plan daily cleaning schedules and manpower allocation
• Coordinate with front office on room status (vacant, occupied, VIP)
• Handle guest requests and complaints related to housekeeping

4. Quality Control

• Ensure compliance with hygiene, safety, and cleanliness standards
• Monitor use of cleaning chemicals and equipment
• Maintain inventory of linen, amenities, and supplies