Supervisor

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Global opportunities

Diversity and Inclusion

Work-life balance

Job summary

Cushman & Wakefield is seeking an experienced Facilities Operations Manager in Singapore to oversee the Fire Command Centre (FCC) daily operations and lead the operations team, ensuring reliable building performance and prompt response to incidents.

You will monitor, record, and report defects, manage BMS and M&E systems, coordinate vendors and contractors, prepare quotations, and craft operational and incident reports that drive facility improvements while upholding safety and regulatory

Qualifications

• Diploma or Degree in Facilities Management, Engineering, Building Services, or related disciplines.
• Minimum 3 years of experience in facilities management, building operations, or maintenance environment.
• Familiarity with Building Management Systems (BMS), Fire Command Centre (FCC) operations, and M&E systems.
• Experience in vendor and contractor management, including coordination of maintenance and repair works.
• Good communication, problem-solving, and incident management skills, with the ability to respond effectively during emergencies.

Responsibilities

• Oversee the daily operations of the Fire Command Centre (FCC) and operations team.
• Monitor, record, and report building defects and maintenance issues to the operations team for rectification.
• Manage and monitor critical facilities systems, including Building Management Systems (BMS), ensuring optimal performance and conducting trend analysis.
• Train and guide FCC and operations technicians in preparing basic maintenance work orders and operational documentation.
• Respond promptly to equipment failures, operational incidents, and user complaints to minimize service disruptions.
• Coordinate and supervise contractors, vendors, and service providers to ensure maintenance and repair works are completed according to service levels and quality standards.
• Prepare quotations using Schedule of Rates (SOR) and star rates where applicable.
• Prepare operational reports, incident reports, performance metrics, and recommendations for facility improvements.
• Support emergency response activities and implement contingency plans to minimize business impact during critical situations.
• Ensure compliance with workplace safety, statutory regulations, and company policies.

Skills

Communication

Problem-solving

Incident management

Vendor management

Education

Facilities Management / Engineering degree or diploma

Tools

Building Management Systems (BMS)

M&E systems

FCC operations

Job description

About the Role:

• Oversee the daily operations of the Fire Command Centre (FCC) and operations team.
• Monitor, record, and report building defects and maintenance issues to the operations team for rectification.
• Manage and monitor critical facilities systems, including Building Management Systems (BMS), ensuring optimal performance and conducting trend analysis.
• Train and guide FCC and operations technicians in preparing basic maintenance work orders and operational documentation.
• Respond promptly to equipment failures, operational incidents, and user complaints to minimize service disruptions.
• Coordinate and supervise contractors, vendors, and service providers to ensure maintenance and repair works are completed according to service levels and quality standards.
• Prepare quotations using Schedule of Rates (SOR) and star rates where applicable.
• Prepare operational reports, incident reports, performance metrics, and recommendations for facility improvements.
• Support emergency response activities and implement contingency plans to minimize business impact during critical situations.
• Ensure compliance with workplace safety, statutory regulations, and company policies.

About You:

• Diploma or Degree in Facilities Management, Engineering, Building Services, or related disciplines.
• Minimum 3 years of experience in facilities management, building operations, or maintenance environment.
• Familiarity with Building Management Systems (BMS), Fire Command Centre (FCC) operations, and M&E systems.
• Experience in vendor and contractor management, including coordination of maintenance and repair works.
• Good communication, problem-solving, and incident management skills, with the ability to respond effectively during emergencies.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.