Supervisor

JUMBO GROUP OF RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 65,000 - 75,000; Full time

Job summary

Jumbo Group of Restaurants Pte. Ltd. is seeking an experienced restaurant operations manager to oversee daily activities, drive profitability and ensure excellent guest service.

You will lead cost control, budgeting, forecasting, and staff scheduling, while maintaining safety standards and delivering consistent, professional service across outlets. This role requires strong leadership, hands-on supervision, and the ability to mentor a diverse team to meet management expectations.

Qualifications

• Minimum of 3 years management experience in Food & Beverage industry.
• Excellent communication & interpersonal skills.
• Possess good organizational and management skills.
• Possess good working attitude.

Responsibilities

• Handle the daily operations of the restaurant
• Responsible for financial performance of the restaurant, including profit & loss and implement appropriate cost control measures
• Manage the restaurant's budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization's service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team members to ensure maximum utilisation of manpower allocated
• Handle all restaurant administrative duties and any ad-hoc duties from managers from time to time

Skills

Management experience

Communication

Organizational skills

Attitude

Job description

JOB RESPONSIBILITIES:

• Handle the daily operations of the restaurant


• Responsible for financial performance of the restaurant, including profit & loss and implement appropriate cost control measures


• Manage the restaurant's budget and forecasts to meet or exceed management expectations


• Maximize profitability of the restaurant


• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes


• Supervise food and operational safety to ensure a comfortable environment for the customers


• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy


• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization's service culture and maximize customer satisfaction


• Control labour through effective manpower scheduling and monitor leave of staff


• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment


• Manage, supervise and groom a team members to ensure maximum utilisation of manpower allocated


• Handle all restaurant administrative duties and any ad-hoc duties from managers from time to time

JOB REQUIREMENTS:

• Minimum of 3 years management experience in Food & Beverage industry.


• Excellent communication & interpersonal skills


• Possess good organizational and management skills


• Possess good working attitude