Supervisor

S&M PACIFIC CUISINE PTE. LTD.; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

S&M PACIFIC CUISINE PTE. LTD. in Singapore is seeking an experienced restaurant supervisor to oversee daily operations, screen and train staff, and ensure service standards.

The role focuses on hygiene compliance, food safety, inventory control, cash handling, and resolving customer issues to continuously improve guest satisfaction.

Qualifications

• Experience in screening, interviewing, and training staff.
• Ability to manage shifts and schedules.
• Knowledge of hygiene and sanitation standards.
• Strong customer service orientation.

Responsibilities

• Screening, interviewing, hiring and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen for hygiene standards.
• Overseeing food preparation, presentation, and storage for food safety compliance.
• Checking in on dining customers to gauge food quality and service.
• Monitoring inventory and stock levels of food and essentials.
• Monitoring cash flow and settling outstanding bills.
• Reviewing customer surveys to improve service delivery.
• Resolving customer complaints professionally.

Skills

Staff management

Training & onboarding

Customer service

Food safety

Inventory management

Cash handling

Quality control

Job description

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant's cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.