Student Management Support Officer #School #BukitBatok

Yellow Ribbon; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Yellow Ribbon in Singapore seeks a dedicated Pastoral Care role to supervise and engage primary school students during recess, monitor behaviour, and support wellbeing. You will use restorative conversations and de-escalation to manage challenging situations and coordinate follow-ups with teachers and parents.

The role involves managing the Ke-nect Hub, organising student activities, and creating a safe, supportive environment that promotes positive development and reintegration into learning.

Qualifications

• Bachelor's degree preferred.
• Experience with primary school children is an advantage.
• Experience in student wellbeing or counselling is preferred.
• Ability to de-escalate calmly and use restorative conversations.

Responsibilities

• Supervise and engage students during recess and monitor behaviour.
• Provide behavioural intervention and emotional support to help students in challenging situations.
• Conduct individual student check-ins and coordinate follow-ups with teachers and parents.
• Supervise detention and reflection sessions and guide students in setting behavioural goals.
• Manage the Ke-nect Hub, organise student activities and maintain a welcoming environment.

Skills

Communication

Interpersonal skills

Patience

Conflict de-escalation

Education

Bachelor's degree

Job description

Job Description

1. Supervise and engage students during recess, monitor behaviour, manage conflicts and identify students requiring additional support.

2. Provide behavioural intervention, emotional support and restorative guidance to help students manage challenging situations.

3. Conduct individual student check-ins, monitor well-being and coordinate follow-up with teachers and parents.

4. Supervise detention and reflection sessions, guide students in setting behavioural goals and support reintegration into learning.

5. Manage the school's Ke-nect Hub, organise student activities and maintain a safe, welcoming and supportive environment.

Requirements

• Bachelor's degree in any discipline preferred.

• Prior experience working with primary school-aged children is an advantage.

• Experience in student management, student well-being, pastoral care, behavioural support or counselling-related work preferred.

• Able to manage challenging behaviours calmly through de-escalation and restorative conversations.

• Good communication and interpersonal skills; patient, firm, caring and committed to student development.
  

  Working Hours

  • Monday to Thursday: 8:00 AM - 5:30 PM

  • Friday: 8:00 AM - 5:00 PM

  • Lunch Break: 1 hour daily