Student Discipline & Wellbeing Support Officer

ASCEND RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

Ascend Recruitment Pte. Ltd. seeks a Student Discipline Support professional to assist the Discipline Team with investigations into student misconduct and to provide pastoral guidance.

You will engage with students, document findings, and surface concerns to relevant school personnel while supporting safety plans and well-being. The role requires strong interpersonal skills, ability to engage adolescents, and solid documentation and interview abilities.

Qualifications

• Strong interpersonal and communication skills.
• Ability to engage adolescents while maintaining boundaries.
• Good interviewing, fact-finding, analytical, and documentation skills.
• Ability to manage conflicts, de-escalate situations, and exercise sound judgement.
• Good organisational and case-management skills.
• High level of professionalism, integrity, confidentiality, resilience, and adaptability.
• Familiarity with restorative practices is advantageous.

Responsibilities

• Assist the Discipline Team in fact-finding and investigations on misconduct and disciplinary matters.
• Engage students and stakeholders to gather information and document case findings.
• Provide pastoral support and guidance to students involved in disciplinary cases.
• Build positive relationships with students and surface concerns to school personnel.
• Support safety plans and monitor student well-being as required.
• Provide adult presence and patrol identified areas during key school times.
• Respond to incidents and support de-escalation and referrals to appropriate staff.
• Maintain confidential records and provide timely follow-ups on cases.
• Collaborate with teachers, school leaders, parents, counsellors, and agencies.

Skills

Interpersonal skills

Communication

Student engagement

Interviewing

Documentation

Conflict management

Education

GCE N-Level certificate

1 year of relevant experience

Job description

Ascend Recruitment Pte. Ltd. seeks a Student Discipline Support professional to assist the Discipline Team with investigations into student misconduct and to provide pastoral guidance.

You will engage with students, document findings, and surface concerns to relevant school personnel while supporting safety plans and well-being. The role requires strong interpersonal skills, ability to engage adolescents, and solid documentation and interview abilities.