Strategic Sales Support & Operations Coordinator

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

The Supreme HR Advisory PTE. LTD. in Singapore is seeking a Sales Coordinator to manage quotations, customer orders, and cross-functional collaboration with production, logistics, and finance.

You will be the primary contact for customers, provide product and order-status updates, and generate sales reports to support management decisions. Requires a diploma or bachelor’s degree and at least 2 years in sales coordination or customer service, with SAP knowledge.

Qualifications

• Min Diploma or Bachelor's degree in business administration, sales, or a related field.
• Min 2 years of experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP usage is advantageous.
• Knowledge of manufacturing processes and products is a plus.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Skills

Customer service

Sales coordination

Manufacturing knowledge

Education

Diploma or Bachelor’s in business administration, sales, or related field

Tools

SAP

Job description

The Supreme HR Advisory PTE. LTD. in Singapore is seeking a Sales Coordinator to manage quotations, customer orders, and cross-functional collaboration with production, logistics, and finance.

You will be the primary contact for customers, provide product and order-status updates, and generate sales reports to support management decisions. Requires a diploma or bachelor’s degree and at least 2 years in sales coordination or customer service, with SAP knowledge.