Store Sales & Service Champion

ZAHRA SG PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

ZAHRA SG PTE. LTD. is hiring a Store Assistant in Singapore to support daily retail operations and deliver excellent service.

You will engage customers, suggest products, and help achieve store and individual sales targets while maintaining store presentation. Responsibilities include operating the cash register, handling shipments, stocking shelves, and ensuring data accuracy in client books. You will participate in trainings and follow company policies to uphold brand standards and safety

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Ability to use labeling and pricing equipment as well as POS software.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry.
• Retail background preferred-previous management experience.
• Ability to work under pressure.
• Availability to work within opening hours (evenings, holidays, weekends).

Responsibilities

• Assist in achieving store recruiting goals.
• Run cash register and POS transactions.
• Drive the achievement of the store’s sale targets while also meeting individual sales goals.
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans.
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken.
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner.
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager.
• Keeping the store fully stocked.
• Maintaining the highest level of visual merchandising and store conditions.
• Delivering exceptional sales services for improved customer satisfaction.
• Interacting with customers and identifying their needs and preferences.
• Operating cash registers and point-of-sale machines.
• Receiving and verifying the quality and quantity of new shipments.
• Enforcing in-store security and health and safety procedures and regulations.
• Perform any other duties assigned by the director.

Skills

Proven retail sales experience

Cash handling

POS software

Customer service

Communication skills

Organizational skills

Visual merchandising

Sales goal achievement

Team collaboration

Problem solving

Education

High school diploma or GED

Tools

POS system

Labeling & pricing equipment

Job description

ZAHRA SG PTE. LTD. is hiring a Store Assistant in Singapore to support daily retail operations and deliver excellent service.

You will engage customers, suggest products, and help achieve store and individual sales targets while maintaining store presentation. Responsibilities include operating the cash register, handling shipments, stocking shelves, and ensuring data accuracy in client books. You will participate in trainings and follow company policies to uphold brand standards and safety