Store Manager (Luxury Fashion Retail/ Central region)

HKM HR Management Pte. Ltd.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A fashion retail company in Singapore seeks a Shop Manager. The ideal candidate has a minimum of 6 years of experience in fashion retail, with a strong focus on leadership and customer service. Responsibilities include ensuring client satisfaction, guiding the team to meet sales targets, and managing operational standards. This position offers a dynamic environment with opportunities for coaching and team development.

Qualifications

• Minimum of 6 years’ experience in fashion retail, with 3 years as shop-in-charge.
• Strong leadership, coaching, and communication skills required.
• Service-oriented with attention to detail and organizational abilities.

Responsibilities

• Serve as brand ambassador, ensuring an exceptional client journey.
• Cultivate long-term client loyalty and drive team to meet sales goals.
• Oversee adherence to operational standards and compile sales performance reports.

Skills

Leadership

Coaching

Communication

Service-oriented

Problem-solving

Job description

Responsibilities:

• Serve as brand ambassador, ensuring an exceptional client journey.

• Uphold brand identity and showcase collections through strong product expertise and storytelling.

• Cultivate and sustain long-term client loyalty.

• Guide and support the team in effective CRM usage and follow-up.

• Drive the team to meet and exceed sales goals and KPIs.

• Stay alert to business performance and implement timely corrective measures.

• Oversee adherence to operational standards (cash handling, stock control, visual merchandising).

• Coordinate internal communication regarding compliance requirements.

• Ensure the security of staff, clients, and merchandise.

• Compile and manage sales performance reports.

• Collaborate with HR on talent acquisition and training programs.

• Assess and enhance team performance through coaching and development.

• Inspire, support, and resolve people-related matters promptly.

Requirements:

• Minimum of 6 years’ experience in fashion retail, including at least 3 years as shop-in-charge.

• Preferably working experience in ready-to-wear.

• Strong leadership, coaching, and communication skills.

• Service-oriented with attention to detail and organization.

• Strategic thinker with solid problem-solving abilities.

• Brand-appropriate personal presentation.

• Shares company values: Passion, Entrepreneurship, Creativity, Worldliness, Humility.

• Talent/client network is a strong plus.

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HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [e-mail] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628