Store Layout & Flow Optimization Manager

Chagee Holdings Limited; Singapore; On-site; SGD 70,000 - 90,000; Full time

Benefits offered by this job

Continuous learning and development opportunities

Supportive team environment

Job summary

Chagee Holdings Limited is seeking a Store Layout & Flow Optimization Manager in Singapore. This role involves designing and optimizing store layouts for new openings across APAC, analyzing customer movement, and ensuring compliance with local regulations. Candidates should have a bachelor's degree in a related field, 3+ years of experience in layout planning or operational optimization in the restaurant industry, and proficiency in CAD tools. A focus on teamwork and continuous improvement is key to succeeding at Chagee.

Qualifications

• 3+ years of experience in restaurant chain layout planning or operational optimization.
• Strong understanding of beverage or QSR operations and customer flow.
• Ability to read and review layout and equipment drawings.

Responsibilities

• Design and optimize store layouts for new openings across APAC.
• Analyze customer and staff movement to eliminate bottlenecks.
• Build and maintain APAC-wide Layout & Flow standards, SOPs, and approval processes.

Skills

Layout Planning

Operational Optimization

Cross-Cultural Communication

Proficiency in CAD

Education

Bachelor’s degree in Architecture, Interior Design, Operations, Industrial Engineering

Tools

CAD

SketchUp

Visio

Job description

Store Layout & Flow Optimization Manager page is loaded## Store Layout & Flow Optimization Managerlocations: Singapore - APACtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR496**Role Responsibilities:****Store Layout & Planning*** Design and optimize store layouts for new openings across APAC, including front-of-house, back-of-house, prep, cashier, and pickup areas* Develop standardized layout models for different store formats (street stores, mall stores, kiosks, etc.)* Ensure layouts comply with local regulations and operational constraints**Flow Optimization*** Analyze customer and staff movement to eliminate bottlenecks and improve production speed* Design optimal order-to-pickup flow while minimizing conflicts between customer and staff movement* Optimize workstation and equipment placement using peak-hour and order-mix data**Execution & Standardization*** Review and approve layout, equipment, and M&E drawings* Participate in store opening and refurbishment site inspections to ensure design accuracy* Build and maintain APAC-wide Layout & Flow standards, SOPs, and approval processes**Cost & Efficiency*** Improve sales per square meter through smarter layout and flow design* Reduce unnecessary equipment, labor inefficiencies, and space waste* Partner with supply chain and equipment teams to ensure operationally efficient setups**Collaboration & Continuous Improvement*** Work closely with Operations, Training, Design, Engineering, Suppliers, and Franchise Partners* Use data insights to continuously optimize store performance across the region**Role Requirements:*** Bachelor’s degree or above (Architecture, Interior Design, Operations, Industrial Engineering, or related fields preferred)* 3+ years of experience in restaurant chain layout planning, operational optimization, or restaurant engineering* Strong understanding of beverage, coffee, or QSR operations and customer flow* Ability to read and review layout, M&E, and equipment drawings* Experience working across multiple APAC markets or strong cross-cultural communication skills* Proficiency in CAD, SketchUp, Visio, or similar toolsAt CHAGEE, our people are at the heart of the brand. Every role plays an important part in how we serve our customers and grow the business.We focus on building a workplace where people feel supported, respected, and able to do their best work. We value teamwork, open communication, and accountability, and we encourage continuous learning through training and development opportunities.As we continue to grow across the region, our team members grow with us and take on new challenges and opportunities along the way.If you are looking for meaningful work in a dynamic environment with a supportive team, explore our open roles and see where you might fit in.### Introduce YourselfKindly submit your resume and indicate the role you are interested in. Our team will reach out should a suitable opportunity arise. We look forward to connecting and exploring your career path with CHAGEE.