Store Experience Lead: Customer Service & Sales

HOMIE PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

HOMIE PTE. LTD. is seeking a friendly and efficient retail associate to deliver outstanding customer service, assist with sales, and help maintain an engaging store environment. You will handle transactions, restock products, and support daily store operations to ensure a smooth shopping experience for families.

The role emphasizes adaptability and learning on the job, with responsibilities spanning customer inquiries, cash handling, and basic inventory tasks in a busy Singapore retail setting.

Qualifications

• Prior retail or customer service experience is an advantage but not mandatory.
• Willingness to learn and adapt to changing operational needs.

Responsibilities

• Deliver courteous and professional customer service to assist customers effectively.
• Respond to customer product inquiries with accurate and clear information.
• Process sales transactions accurately using cash, credit/debit cards, and vouchers.
• Restock shelves and arrange merchandise to maintain attractive displays.
• Maintain cleanliness, orderliness, and safety standards throughout the retail store.
• Conduct basic inventory handling and perform stock checks as needed.
• Monitor store activity to reduce loss and ensure security.
• Complete additional assigned tasks to support daily retail operations.

Skills

Customer service

Cash handling

Stock replenishment

Tools

POS system

Job description

HOMIE PTE. LTD. is seeking a friendly and efficient retail associate to deliver outstanding customer service, assist with sales, and help maintain an engaging store environment. You will handle transactions, restock products, and support daily store operations to ensure a smooth shopping experience for families.

The role emphasizes adaptability and learning on the job, with responsibilities spanning customer inquiries, cash handling, and basic inventory tasks in a busy Singapore retail setting.