Store Assistant

SNM CAFE PTE. LTD.; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

SNM CAFE PTE. LTD. seeks a proactive Store Assistant to join our team in Singapore.

You will help customers identify items, process purchases, restock the shop, and create attractive displays to drive sales and improve the overall shopping experience. The role requires proven retail sales experience, excellent customer service, and the ability to work in a fast-paced environment. You will stand for long periods, operate a POS system, and support team training and store operations in line with

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Experience using labeling and pricing equipment and POS software.
• Ability to work in a fast-paced environment.
• Strong organizational and communication skills.
• Exceptional customer service.
• Detail-oriented approach.
• Previous specialty retail management experience preferred.
• Retail background with management experience.
• Able to work under pressure.
• Available to work opening hours (evenings, holidays, weekends).

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space and maintain stock levels.
• Create appealing merchandise displays to drive sales.
• Achieve store and personal sales targets.
• Operate cash registers and POS systems.
• Monitor data quality in sales records and collaborate on actions.
• Support staff trainings and new hire inductions.
• Deliver excellent customer service and uphold brand standards.
• Identify performance issues and escalate to Store Manager.
• Maintain visual merchandising and store cleanliness.
• Engage with customers to understand needs and preferences.
• Receive and verify shipments.

Skills

Sales experience

Customer service

Communication

Organizational skills

Detail oriented

Work under pressure

Teamwork

Time management

Stamina

Availability evenings weekends

Education

High school diploma / GED

Tools

POS software

Labeling equipment

Pricing equipment

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).