STORE ASSISTANT

ZAHRA SG PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

ZAHRA SG PTE. LTD. is hiring a Store Assistant to support daily operations, drive sales, and deliver excellent customer service. You will assist in achieving store targets, manage transactions at the POS, and help maintain store presentation and stock levels.

The role requires strong communication, organization, and the ability to work in a fast-paced environment, with availability during opening hours. Prior retail experience is desirable, including any supervisory responsibilities.

Qualifications

• Strong retail sales experience.
• Ability to stand for extended periods.
• Experience using POS software.
• Ability to work in a fast-paced environment.
• Strong organizational and communication skills.
• Customer service oriented.
• Detail-oriented.
• Previous specialty retail management experience preferred.
• Retail background preferred—previous management experience.
• Availability to work opening hours.

Responsibilities

• Assist in achieving store recruiting goals and drive sales targets.
• Operate cash register and POS systems to handle transactions.
• Provide exceptional customer service and build relationships with clients.
• Keep the store well stocked and maintain visual merchandising standards.
• Monitor data quality in staff client books and suggest action plans.
• Support training of staff and onboarding of new hires.

Job description

Store Assistant duties and responsibilities

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).