Standards Traineeship [GRIT@Gov]

Public Service Division; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

The Public Service Division offers a traineeship focused on driving digital transformation through business process redesign and system implementation. You will gain competencies in digital product management, business process analysis, and change management within a government setting.

You will translate business requirements into technical solutions while supporting organisational change and user experience design, collaborating with stakeholders across the division.

Qualifications

• Background in IT product management with agile experience.
• Ability to translate business requirements into user stories.
• Good communication and stakeholder engagement skills.

Responsibilities

• Lead digital transformation initiatives by redesigning business processes within the Standards Division.
• Draft and refine detailed user stories to align technical solutions with business needs.
• Support change management and provide training to ensure smooth system onboarding.

Skills

Product management

User story development

Agile methodologies

Analytical skills

Stakeholder engagement

Job description

[What the role is]

The Standards Division serves as Singapore’s national standards body, administering the Singapore Standardisation Programme and working with over 2,600 industry experts to develop Singapore Standards that support national plans and emerging areas. The division collaborates with international bodies like ISO and IEC to ensure Singapore’s standards align with global best practices.

This traineeship offers an opportunity to drive digital transformation within the Standards Division, focusing on business process redesign and system implementation. You will develop competencies in digital product management, business process analysis, change management, and user experience design. Through this role, you will gain valuable experience in translating business requirements into technical solutions and supporting organisational change initiatives in a government setting.

[What you will be working on]

• Business Process Redesign: Lead the digitalisation of the Standards Division’s processes, conducting comprehensive business process re-design to streamline standardisation programmes and document these processes for implementation.
• User Story Development: Draft detailed user stories to support ongoing digital transformation projects, ensuring that technical solutions align with business needs and user requirements.
• Change Management and Training: Prepare change management communication packages to facilitate smooth transitions and conduct user training sessions to support system onboarding across the division.

[What we are looking for]

• Technical Background: Background in IT product management with demonstrated experience in user story development and agile methodologies.
• Analytical Skills: Strong analytical abilities to understand complex business processes and translate requirements into clear, actionable user stories.
• Communication and Training: Experience with change management principles and training delivery would be advantageous, along with excellent communication skills for stakeholder engagement.