Staff AI Software Engineer - Resolve Online Dispute Platform

Visa; Singapore; Hybrid; SGD 150,000 - 210,000; Full time

Job summary

Visa is seeking a Staff Software Engineer to join the Resolve Online Engineering team in Singapore. You will advance AI-powered solutions for dispute management, collaborating with Generative AI and ML tools to deliver scalable, production-grade software.

The role emphasizes strong coding, testing, and design skills, with a production-first mindset and mentorship of junior engineers in an enterprise environment.

Qualifications

• 5+ years of relevant software engineering experience; Bachelor's degree or equivalent, or 8+ years with no degree.
• Experience with Python and ML fundamentals, including data prep, model evaluation, and performance improvement.
• 5–8 years in enterprise Java applications, Spring Boot, RESTful APIs, microservices, and modern front-end frameworks.

Responsibilities

• Design, build, and ship AI-powered tools to enhance development lifecycle and code quality.
• Develop scalable, production-ready services using APIs, event-driven messaging, caching, and observability.
• Contribute to dispute processing features in Visa Resolve Online and collaborate with cross-functional teams.

Skills

Python

Java

Spring Boot

RESTful APIs

Docker

Kubernetes

OpenShift

AI/ML fundamentals

Data structures & algorithms

Distributed systems

Education

Bachelor’s Degree in Computer Science or related field

Advanced degree (Master’s, MBA, etc.)

Tools

scikit-learn

pandas

NumPy

Jupyter notebooks

DB2

MySQL

Job description

Visa is seeking a Staff Software Engineer to join the Resolve Online Engineering team in Singapore. You will advance AI-powered solutions for dispute management, collaborating with Generative AI and ML tools to deliver scalable, production-grade software.

The role emphasizes strong coding, testing, and design skills, with a production-first mindset and mentorship of junior engineers in an enterprise environment.