SSO Strategy & Operations Manager (Hub)

SG90 (FCRS = SG015) Novartis Asia Pacific Pharmaceuticals Pte. Ltd; Singapore; On-site; SGD 140,000 - 190,000; Full time

Job summary

Novartis Asia Pacific Pharmaceuticals Pte. Ltd in Singapore leads clinical program execution, overseeing strategic and operational planning, budgets, and resource allocation across trials in our portfolio.

The role focuses on optimizing trial processes, ensuring governance and documentation quality, mentoring teams, and delivering trials on time within budgets to advance patient outcomes.

Qualifications

• Tertiary qualifications degree in life sciences (Science, Pharmacy, Nursing) or similar.
• Experience 5–15 years clinical research experience.
• Prefer experience in project management, budgeting, finance, or resourcing.

Responsibilities

• Manage all operational aspects of assigned clinical trials / projects.
• Ensure quality and completeness of qualification & governance documentation; provide mentorship / coaching.
• Identify training needs & prepare/develop adequate training materials.
• Ensure trial site selection, activation, enrolment, resource allocation, timelines & budget commitments are delivered per established trial objectives.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.

Skills

Budget Management

Clinical Trials

People Management

Project Planning

Vendor Management

Waterfall Model

Education

Degree in life sciences (Science, Pharmacy, Nursing) or similar

Job description

Job Description Summary -Oversees the strategic and operational planning/ management from a clinical trial execution perspective. Oversight of budget and resource allocation within assigned trial. Enables operational excellence through process improvement and knowledge sharing across trials within program/franchise. Enables an empowered organization that can navigate in a matrix environment and adjust quickly to business needs.

Job Description Major accountabilities

• Manage all operational aspects of assigned clinical trials / projects
• Accountable for quality & completeness of qualification & governance documentation Provide mentorship/coaching
• Identify training needs & prepare/develop adequate training materials
• Ensures trial site selection, activation, enrolment, resource allocation, timelines & budget commitments are delivered per established trial objectives Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt

Key performance indicators

• Timely, efficient and quality execution of trials and trial related activities within assigned clinical program(s) within budget, and in compliance with quality standards.
• Appropriate funding and resourcing for assigned clinical program(s).
• Adherence to Novartis policy and guidelines and external regulations.

Minimum Requirements

• Tertiary qualifications degree in life sciences (Science, Pharmacy, Nursing) or similar
• Experience 5-15 years clinical research experience
• Prefer experience in more than one of following areas -project management, budgeting, finance, resourcing

Skills Desired

• Budget Management
• Clinical Trials
• People Management
• Project Planning
• Vendor Management
• Waterfall Model

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