SSO Strategy & Operations Manager (Hub)

Novartis (Singapore) Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Novartis Singapore Pte Ltd is seeking an experienced clinical operations professional to manage all operational aspects of assigned trials, ensuring quality and governance.

The role involves mentoring teams, coordinating site activation, enrollment, timelines, and budgets, and reporting safety and technical issues within 24 hours. 5–15 years of experience in clinical research is preferred; experience in PM, budgeting, finance or resourcing is a plus.

Qualifications

• Tertiary qualifications degree in life sciences (Science, Pharmacy, Nursing) or similar.
• Experience 5-15 years clinical research experience.
• Prefer experience in more than one of: project management, budgeting, finance, resourcing.

Responsibilities

• Manage all operational aspects of assigned clinical trials / projects, ensuring quality & completeness of qualification & governance documentation.
• Provide mentorship/coaching and develop training materials.
• Ensure trial site selection, activation, enrolment, resource allocation, timelines & budget commitments are delivered per established trial objectives.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.

Skills

Project management

Budgeting

Finance

Resourcing

Education

Life sciences degree

Job description

Major accountabilities:

• Manage all operational aspects of assigned clinical trials / projects -Accountable for quality & completeness of qualification & governance documentation
• Provide mentorship/coaching -Identify training needs & prepare/develop adequate training materials
• Ensures trial site selection, activation, enrolment, resource allocation, timelines & budget commitments are delivered per established trial objectives
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt Key performance indicators:

• Timely, efficient and quality execution of trials and trial related activities within assigned clinical program(s) within budget, and in compliance with quality standards.
• Appropriate funding and resourcing for assigned clinical program(s).
• Adherence to Novartis policy and guidelines and external regulations.

Minimum Requirements:

• Tertiary qualifications degree in life sciences (Science, Pharmacy, Nursing) or similar
• Experience 5-15 years clinical research experience
• Prefer experience in more than one of following areas -project management, budgeting, finance, resourcing