SRE & Cloud Platform Ops Engineer (8–8 PST)

Bitdeer Technologies Group; Singapore; On-site; SGD 4,000 - 7,000; Full time

Benefits offered by this job

Welfare benefits

Training & mentoring

Inclusive culture

Job summary

Bitdeer is a Singapore-headquartered technology group focused on Bitcoin mining and AI cloud. We seek an on-site NOC/data center specialist to monitor GPU clusters, manage incidents, and perform hardware tasks with a global team.

The role involves 12-hour PST shifts, response to alerts, and collaboration with APAC operations to keep systems running smoothly. Training and mentoring are provided in a fast-growth environment.

Qualifications

• 2+ years in NOC, data center ops, or IT support role.
• Basic Linux system administration (CLI, logs, services).
• Familiarity with monitoring tools (Prometheus, Grafana, Nagios).
• Experience with ticketing systems (ServiceNow, Jira).
• Ability to perform physical data center tasks: rack/stack, cabling, hardware swap-outs.

Responsibilities

• Monitor GPU cluster health, network status, storage, and environmental sensors via dashboards.
• Respond to alerts and runbooks for incidents: GPU errors, link flaps, node failures, storage alerts.
• Perform hardware triage: identify failed GPUs, NICs, PSUs, disks, cables from data and inspection.
• Execute standard remediation: GPU reset, node drain/reboot, link re-seat, BMC recovery.
• Collect diagnostic data for escalation: logs, DCGM, network diagnostics, hardware health reports.
• Manage incident tickets from creation to resolution/escalation (ServiceNow/Jira).
• Perform physical DC tasks: cable installation, hardware swap-outs, rack and stack, labeling.
• Execute structured shift handoffs at 8AM and 8PM PST with APAC ops team.
• Maintain/update operational runbooks based on recurring issues.

Skills

NOC experience

Linux basics

Shift communication

Physical hardware familiarity

Tools

Prometheus

Grafana

Nagios

ServiceNow

Jira

Job description

Bitdeer is a Singapore-headquartered technology group focused on Bitcoin mining and AI cloud. We seek an on-site NOC/data center specialist to monitor GPU clusters, manage incidents, and perform hardware tasks with a global team.

The role involves 12-hour PST shifts, response to alerts, and collaboration with APAC operations to keep systems running smoothly. Training and mentoring are provided in a fast-growth environment.