Sr Administrator (Learning Management System)

Seagate Technology; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Seagate Technology is seeking a Senior Administrator for Learning Management System to manage SAP SuccessFactors Learning end to end and ensure accurate training records across global teams.

You will collaborate with HR, IT, Compliance, and business leaders to configure items, manage enrollments, create SCORM content, and strengthen governance and reporting for compliance and executive decisions.

Qualifications

• Hands-on administration of SAP SuccessFactors Learning with end-to-end ownership beyond learner-level use.
• Experience creating and maintaining LMS items, classes, curricula, assignment profiles, completion records, and reports.
• Experience creating/publishing SCORM content and testing it in an LMS (SCORM 1.2/2004).
• Plan and perform UAT, write test cases or scenarios, log defects, validate fixes, distinguish test environments.

Responsibilities

• Administer SAP SuccessFactors Learning end to end, including items, classes, curricula, assignments, users, roles, and reports.
• Manage global learning launches by configuring assignments and enrollments; track attendance and completion.
• Create, publish, test, and troubleshoot SCORM-based eLearning using tools like Articulate or iSpring.
• Investigate LMS issues by reproducing, reviewing configurations, analyzing history, and implementing fixes.
• Develop, reconcile, and validate learning reports for compliance, ISO, safety, audits, and executives.
• Plan and execute user acceptance testing for SuccessFactors releases and learner workflows.

Skills

SAP SuccessFactors Learning

Power BI

SCORM

Articulate

iSpring

SCORM Cloud

Education

Bachelor's degree or equivalent in HR/learning tech

Tools

Articulate

iSpring

SCORM Cloud

Job description

Senior Administrator (Learning Management System) Job Description Job Title: Senior Administrator (Learning Management System) Posting Start Date: 7/22/26 Job Description:

About our group:

Seagate’s Learning & Development team partners across HR, IT, Compliance, EHS, and business teams to deliver scalable learning programs, maintain accurate training records, and support employee and leader development across Seagate.

About the role - you will:

• Administer SAP SuccessFactors Learning end to end, including learning items, classes, curricula, assignment profiles, users, roles, permissions, notifications, learning history, and reports


• Manage global learning launches by configuring assignments and enrollments; tracking attendance and completion; correcting learning records when authorized; and coordinating learner communications


• Create, publish, test, and troubleshoot SCORM-based eLearning using tools such as Articulate, iSpring, or comparable authoring tools; validate publishing settings, completion rules, bookmarking, quizzes, and LMS communication


• Investigate complex LMS issues, including training that does not assign or remains incomplete, by reproducing the issue, reviewing configurations and learner history, analyzing content or SCORM behavior, documenting root cause, and implementing sustainable corrective actions.


• Develop, reconcile, and validate learning reports for compliance, ISO, safety, audit readiness, business decisions, and executive reporting; investigate discrepancies and protect training-record accuracy


• Plan and execute user acceptance testing for SuccessFactors releases, system enhancements, learning content, reporting access, and learner workflows by writing test scenarios, logging defects, validating fixes, and confirming production readiness


• Partner with program managers, instructional designers, HRIS, IT, Compliance, EHS, business leaders, and vendors to translate learning requirements into effective, scalable system solutions


• Maintain learning governance through consistent naming conventions, data standards, security roles, system configuration, and documented controls


• Create and maintain job aids, help files, test evidence, process documentation, and standard operating procedures


• Identify and implement opportunities to automate manual work, improve data quality, simplify workflows, and strengthen learning operations


• Provide responsive support to employees, managers, instructors, HR partners, and business stakeholders; explain technical issues and next steps clearly to nontechnical users


• Lead or support cross-functional learning technology projects and continuous improvement initiatives while managing competing priorities based on business impact

About you:

• Detail-oriented, customer-focused, and comfortable working hands-on with systems, data, and global stakeholders


• A structured problem solver who investigates issues thoroughly, tests solutions, documents findings, and communicates progress clearly


• Comfortable supporting distributed learners and stakeholders across regions, cultures, and time zones


• Able to prioritize multiple requests by risk and business impact while keeping stakeholders informed


• Collaborative and professional, using facts, data, and thoughtful analysis to influence decisions and resolve disagreements


• Curious and proactive, continually improving learner experiences, system performance, data quality, and operational efficiency


• Strong Microsoft 365 skills, especially Excel, Teams, Outlook, SharePoint, and PowerPoint, with the ability to communicate technical information clearly in English


• Experience using AI tools such as Microsoft Copilot or ChatGPT to improve documentation, reporting, productivity, or knowledge management


• Fluent communication in English

Your experience includes:

• A bachelor's degree or equivalent practical experience in HR, learning technologies, instructional design, business systems, IT, or a related field


• Hands-on administration of SAP SuccessFactors Learning or a comparable enterprise Learning Management System, with end-to-end ownership beyond learner-level use


• Hands-on experience creating and maintaining LMS items, classes, curricula, assignment profiles, completion records, learning history, permissions, notifications, and reports


• Hands-on experience creating or publishing SCORM content and testing or troubleshooting it in an LMS, with practical knowledge of SCORM 1.2 or 2004, completion tracking, bookmarking, quizzes, and publishing settings


• Experience planning and performing UAT, writing test cases or scenarios, logging defects, validating fixes, and distinguishing test environments from production


• Experience validating and reconciling training data, performing root cause analysis, correcting learning records under established controls, and maintaining audit-ready documentation


• Experience supporting global learning operations, compliance training, HR systems, or business systems administration


• Experience supporting manufacturing, safety, ISO, compliance, or other regulated training environments


• Experience with Power BI, Smartsheet, dashboards, workflow tools, large datasets, or reporting tools


• Experience with video learning, digital learning libraries, SCORM Cloud, or additional eLearning authoring tools

Location:

Location: Shugart, Singapore, Penang Malaysia Suntech, Teparuk Thailand
Travel: None

About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape.

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented andpassionate workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, physical or mental disability, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, religion, military and veteran status, or other status protected by applicable law. We will consider for employment qualified applicants with arrest and conviction records. EEO Know Your Rights Poster

Seagate will provide reasonable accommodation with the application process upon request as required to comply with applicable laws. If you need assistance or accommodation due to a disability, you may contact us at [e-mail].

All Seagate jobs will remain open for a minimum of seven days.

For information on how Seagate collects and uses your personal information during the application process, please review the Applicant Privacy Statement.