Specialist, Data Analytics, Digital & eCommerce, CoA APAC

harman; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HARMAN seeks a data analytics professional to join the APAC team, focusing on collecting, cleaning and analyzing data to drive decision making across JBL and Harman Kardon brands.

You will build dashboards, perform visualisation, and present insights to cross-functional stakeholders while collaborating with marketing, product and regional teams. A strong background in analytics and BI tools is required.

Qualifications

• Bachelor's Degree in eCommerce/Digital analytics, Information Systems, Computer Science or related field.
• 2+ years working experience in data analytics.
• Strong understanding of data mining, analysis and data visualisation.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and presentation skills to convey complex info to non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiar with eCommerce operating platforms, web analytics, UX-UI tools (Google Analytics, Mouseflow or similar), Proficient in Excel, Power BI or similar tools.

Responsibilities

• Data Collation: design and implement data collection methodologies from multiple sources; ensure data integrity.
• Analysis and visualization: perform data mining, analysis and create insights.
• Reporting: build dashboards and reports; present findings to stakeholders; refine processes.
• Business insights: translate data to actionable recommendations; stay updated on industry trends.

Skills

Data mining

Data analysis

Data visualization

Dashboards

Communication

Power BI

Google Analytics

Excel

Education

Bachelor's degree in eCommerce/Digital analytics

Information Systems

Computer Science

Tools

Power BI

Google Analytics

Mouseflow

Job description

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Lifestyle

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role

In this role, you will be a core member of a small but effective integrated regional team that will help HARMAN build and grow APAC's digital ecosystem.

You will be in charge of collecting, analysing, and interpreting complex data sets to provide insights that drive business decisions. The ideal candidate will have a strong passion for data mining, analysis and data visualisation. You will also be able to work independently and as part of a team to deliver high-quality results with the goal of bringing best in class experiences to life for our consumer. You will collaborate with cross-functional teams to identify opportunities for digital business growth.

You will report directly to the Senior Manager, Digital & E-Commerce, and this is an independent contributor role managing JBL and Harman Kardon across APAC. You will also be working collaboratively with our distribution partners, digital, ecommerce leads and regional business development managers to drive strategic thinking and KPI measurements.

What You Will Do

Data Collation and Analysis:

• Design and implement data collection methodologies and process to collate relevant data from multiple sources and ensure sanity check.
• Conduct detailed data analysis using data techniques, mining and visualisation to extract insights and identify trends.

Reporting and Visualisation:

• Create dashboards, reports and visualisations that effectively communicate data-driven insights to various stakeholders.
• Present findings and recommendations to internal teams, stakeholders and senior management in an accurate and concise manner.
• Continuously refine reporting processes to improve accuracy, efficiency and effectiveness of data.

Business Insights and Strategy:

• Collaborate with internal and external stakeholders to understand their analytical needs.
• Analyse data, work with stakeholders to understand their needs and translate data into actionable insights and recommendations.
• Develop data visualisation to communicate findings.
• Stay updated with industry trends and best practices in data analytics.
• Collaborate with the wider product and marketing team to plan and create digital driven marketing plans (includes paid media), content, creatives, KPIs & reporting.
• Work in hand with the global insights team to manage and deliver an annual brand health insights report across key APAC countries.
• This role will also require you to manage agency relationships, to ensure data and reports are delivered on time.

What You Need to Be Successful

• Bachelor's Degree in eCommerce/Digital analytics, Information Systems, Computer Science or related field.
• 2 or more years working experience in data analytics.
• Strong understanding of data mining, analysis and data visualisation.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and presentation skills to convey complex info to non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiar with eCommerce operating platforms, web analytics, UX-UI tools (Google Analytics, Mouseflow or similar), Proficient in Excel, Power BI or similar tools.

Bonus Points if You Have

• Prior experience in Consumer Electronics or FMCG industry with APAC experience.
• Ability to juggle between the details and big picture, manage multiple and competing projects and priorities.
• Passion for and genuine curiosity for innovation in the Digital / e-Commerce space and a passion for data analysis.
• Data/Insight-driven, strong sense of accountability and solution-oriented are key. Ability to draw insights from multiple data sources and formulate recommendations for improvements.
• Adaptable to ambiguity, changes and be at the forefront to lead change in both actions and behaviour.
• Ability to work independently and collaboratively in a culturally-diverse team environment, and understanding what it means to achieve success with others and through others.
• Excellent communicator and able to perform well in a matrixed organization.
• Proven experience in managing and influencing a network of local senior mana