Spare Parts & Operations Coordinator

Arcelik-Hitachi Home Appliances Sales (Singapore) Pte Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Arcelik-Hitachi Home Appliances Sales (Singapore) Pte Ltd is seeking a Warehouse & Spare Parts Coordinator to manage inventory, process parts movements, and support customer service at the service counter.

You will handle stock replenishment, order processing (including online and dealer orders), and ensure accurate pricing and documentation while coordinating deliveries with customers and technicians.

Qualifications

• 2–3 years of experience in spare parts, warehouse, inventory, or customer service operations.
• Higher NITEC, Diploma, or equivalent qualification.
• Proficient in ERP and Inventory Management Systems, with strong knowledge of inventory control principles and warehouse operations.
• Warehouse safety training or relevant operational certifications are advantageous.
• Strong customer-focused mindset with excellent teamwork and collaboration skills.

Responsibilities

• Inventory Management: Maintain accurate records, monitor stock movements, and support replenishment.
• Spare Parts Issuance & Sales: Process issues/returns, price accuracy, and counter/e-commerce sales.
• Customer Service & Enquiries: Attend to service counter inquiries and coordinate order status.
• Logistics & Warehouse Operations: Receive, inspect, pack/dispatch, maintain cleanliness and safety.
• System & Reporting Control: Maintain transaction records and generate inventory/operational reports.

Skills

Inventory management

ERP systems

Inventory control principles

Customer service

Teamwork

Education

Higher NITEC / Diploma

Tools

ERP software

Inventory management systems

Job description

Arcelik-Hitachi Home Appliances Sales (Singapore) Pte Ltd is seeking a Warehouse & Spare Parts Coordinator to manage inventory, process parts movements, and support customer service at the service counter.

You will handle stock replenishment, order processing (including online and dealer orders), and ensure accurate pricing and documentation while coordinating deliveries with customers and technicians.