Spa therapist (Hotel)

PARKROYAL PICKERING HOTEL PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PARKROYAL COLLECTION Pickering is seeking a dedicated Spa Therapist to join our spa team. You will deliver high-quality treatments, upholding hotel standards and fostering a welcoming, rejuvenating guest experience.

Requirements include at least 2 years in spa therapy, ITEC/CIBTEC/CIDESCO/WSQ certification, and prior hotel spa exposure. Excellent massage and facial skills, plus strong customer service, are essential.

Qualifications

• Minimum 2 years of experience as a Spa Therapist.
• Hotel spa experience preferred.
• Certification in ITEC/CIBTEC, WSQ, and/or CIDESCO.
• Strong skills in full body massage and facial treatments.

Responsibilities

• Deliver a full range of spa treatments in line with procedures.
• Maintain hygiene, stock, and presentation of therapy rooms.
• Drive spa sales and client care.
• Schedule and follow up on client appointments and events.
• Attend trainings to upgrade skills and comply with standards.

Skills

Full body massage

Facial treatments

Customer service

Interpersonal skills

Team player

Education

ITEC/CIBTEC/CIDESCO/WSQ certification

Job description

Are you passionate about wellness and delivering exceptional guest experiences? PARKROYAL COLLECTION Pickering is looking for a dedicated Spa Therapist to join our Spa team. You will be responsible for providing consistent, high-quality spa treatments in line with our hotel standards, while contributing to a welcoming and rejuvenating environment for our guests.

Responsibilities

• Deliver a full range of spa treatments, including full body massages and facial treatments, in accordance with treatment procedures and client-care standards
• Maintain the highest standards of presentation, hygiene and stock control in therapy rooms and the spa
• Monitor and maintain stock levels for retail/professional products and linens
• Maintain and report on the condition of spa facilities and equipment
• Assist with reception duties as needed
• Drive the sale of treatment packages and retail products
• Schedule and follow up on client appointments
• Assist in the smooth running of spa workshops, events and promotions
• Relay client feedback to Management to support continuous improvement
• Attend trainings and meetings as required and continuously upgrade your skills
• Comply with the hotel's professional grooming and hygiene standards

Requirements

• Minimum 2 years of relevant working experience as a Spa Therapist
• Certification in ITEC/CIBTEC, WSQ, and/or CIDESCO
• Prior experience working in a hotel spa environment
• Strong competency in full body massage and facial treatments
• Excellent interpersonal and customer service skills
• Ability to work independently with high flexibility and adaptability
• Strong team player with high levels of integrity

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.