Spa Therapist

Westin Hotels & Resorts; Singapore; On-site; SGD 33,480 - 46,872; Full time

Job summary

Marriott International in Singapore seeks a qualified spa therapist to provide massage services and body treatments to guests, using appropriate techniques and products while ensuring guest comfort and safety.

You will assess each guest’s needs and contraindications, escort guests to treatment rooms, maintain a clean, sterile workspace, and promote spa services and retail offerings in line with brand standards.

Qualifications

• Provide massage services following protocols and safety standards.
• Promote spa services and retail offerings to guests.
• Maintain hygiene and sanitization of tools and workspace.

Responsibilities

• Provide massage and body treatments to hotel guests.
• Assess guest needs and contraindications before service.
• Escort guests to treatment rooms and maintain comfortable environment.
• Ensure cleanliness and proper sterilization of equipment.
• Adhere to Marriott SOPs for guest behavior and safety.

Skills

Massage techniques

Customer service

Sanitation & safety

Time management

Education

State or Regional Massage License

Tools

Spa equipment handling

Job description

Position Summary

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

Required Qualifications

• License or Certification: State or Regional Massage License

Equal Opportunity Employment

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.