Spa Operations Supervisor

JOBER PTE. LTD.; Singapore; On-site; SGD 44,640 - 66,960; Full time

Job summary

JOBER PTE. LTD. in Singapore is seeking a dedicated Operations Manager to oversee daily operations in a wellness environment. Responsibilities include managing staff, ensuring operational efficiency, maintaining compliance with health regulations, and achieving sales targets.

The ideal candidate will possess strong leadership skills, operational knowledge of the wellness industry, and a customer-centric approach. Join a dynamic team where adaptability is essential in a fast-paced service environment.

Qualifications

• Proven experience in a supervisory or management role, preferably in the wellness or spa industry.
• Strong awareness and a focus on customer needs and satisfaction.
• Familiarity with the massage and wellness industry, including standard service processes.
• Knowledge of health and safety regulations and ability to enforce them.
• Ability to communicate effectively with staff, clients, and management.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Hire, train, and supervise massage therapists and front-desk staff.
• Oversee daily operations, ensuring smooth appointment scheduling.
• Address client inquiries, concerns, and complaints to ensure satisfaction.
• Ensure adherence to treatment standards and handle products hygienically.
• Assist in achieving sales targets and track performance.
• Ensure compliance with health and safety regulations.
• Oversee the maintenance of equipment and general upkeep.

Skills

Leadership & Management Experience

Service & Customer-Centricity

Operational Knowledge

Compliance Understanding

Communication Skills

Adaptability

Job description

JOBER PTE. LTD. in Singapore is seeking a dedicated Operations Manager to oversee daily operations in a wellness environment. Responsibilities include managing staff, ensuring operational efficiency, maintaining compliance with health regulations, and achieving sales targets.

The ideal candidate will possess strong leadership skills, operational knowledge of the wellness industry, and a customer-centric approach. Join a dynamic team where adaptability is essential in a fast-paced service environment.