Solutions Engineer – Integrations

Pave Bank; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

Pave Bank is seeking a Solutions Engineer to guide client integrations from kickoff to go-live and beyond. You will translate client needs into actionable guidance for our API docs and work with engineering to resolve issues, ensuring smooth deployments.

This client-facing role focuses on API calls, Postman usage, JSON interpretation, and maintaining calm, organized communication across multiple integrations.

Qualifications

• Excellent communicator, patient and composed with clients.
• Comfortable with API calls, JSON and following logs to diagnose issues.
• Structured debugger who tests hypotheses and documents findings.
• Organized and able to run several client integrations in parallel.
• 0–2 years of experience in technical support, solutions, QA, or similar role.

Responsibilities

• Own client integrations end to end: onboarding calls, integration planning, sandbox testing, go-live, and post-launch support.
• Guide client developers through API documentation, authentication flows, and sandbox environments.
• Reproduce and debug integration issues using API calls, logs, and request/response inspection; resolve or escalate to engineering with a clear write-up.
• Act as the primary technical point of contact for clients during integration: responsive, calm, and clear.
• Translate client feedback and recurring pain points into actionable input for product and engineering.
• Improve integration guides, FAQs, and internal runbooks as you learn what trips clients up.

Skills

Communication

Problem solving

Technical troubleshooting

Organization

Client facing

Tools

Postman

curl

JSON

Logs

Job description

About Pave Bank

Pave Bank is a regulated, programmable commercial bank built for the modern economy. We unify traditional banking (accounts, payments, FX, and treasury) with institutional-grade digital asset services on a single API-driven platform, letting businesses automate how they move and manage money.

About the Role

Our clients connect to Pave Bank through our APIs, and you will be their guide from kickoff to go-live. As our Solutions Engineer, you will own the client integration experience end to end: scoping requirements, walking client teams through our API documentation, troubleshooting issues as they build, and making sure every integration launches smoothly.

This is a client-facing technical role, not a software development role. You won’t be writing product features. Instead, you’ll be the person who makes integrations painless for clients and who translates between client needs and our engineering team.

What You’ll Do

• Own client integrations end to end: onboarding calls, integration planning, sandbox testing, go-live, and post-launch support.

• Guide client developers through our API documentation, authentication flows, and sandbox environments.

• Reproduce and debug integration issues using API calls, logs, and request/response inspection; resolve them or escalar to engineering with a clear write-up.

• Act as the primary technical point of contact for clients during integration: responsive, calm, and clear.

• Translate client feedback and recurring pain points into actionable input for product and engineering.

• Improve integration guides, FAQs, and internal runbooks as you learn what trips clients up.

What We’re Looking For

• Excellent communicator: patient, well-adjusted, and composed with clients, including when things break.

• Comfortable with basic technical work: making API calls (e.g., Postman or curl), reading JSON, and following logs to diagnose a problem.

• A structured debugger: you isolate the issue, test a hypothesis, and document what you find.

• Organized and self-directed, able to run several client integrations in parallel without dropping threads.

• 0–2 years of experience in a technical support, solutions, QA, or similar role, or a strong aptitude and eagerness to learn.

Nice to Have

• Exposure to fintech, banking, payments, or digital assets.

• Basic scripting (Python, JavaScript, or shell) for automating repetitive checks.

• Experience with tools like Postman, REST APIs, webhooks, or log platforms.

Why Join Us

• We recently raised $39 million in our Series A (led by Accel), positioning the company for major growth and giving you a rare chance to join while things are still moving fast.

• Some of the biggest platforms in crypto and traditional finance are integrating with our APIs, and you’ll be the person guiding them through it.

• We’re building a fully-licensed programmable bank, rearchitecting how money moves between businesses, across borders, and between traditional and digital finance.

• We ship fast, think deeply, and expect everyone to have high ownership. The integrations you run go live with real clients, real money, real stakes.

• You’ll work alongside people who came from Monzo, Atom Bank, Blockdaemon, GXS, and Grab.