Solutions Consultant

IVXS TECHNOLOGY SG PTE. LTD.; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Equity

Unlimited Time Off

Hybrid work environment

Annual learning budget

Company Pension Scheme

Company Health Care Plan

Travel - season ticket loan

Cycle to work scheme

Job summary

ComplyAdvantage is seeking a Solutions Consultant in Singapore to partner with our Account Executive team and drive new business while upselling opportunities. The role requires a technical mindset, strong presentation skills, and the ability to tailor demonstrations to diverse audiences.

You will qualify opportunities, deliver value-based product demonstrations, and collaborate across functions to accelerate customer value in a hybrid work environment.

Qualifications

• 2+ years in presales or customer-facing technical role
• Bachelor’s degree or equivalent in engineering, information systems, or similar
• Technical understanding of APIs, data formats, data security, SaaS, and cloud hosting
• Excellent presentation skills and ability to explain technical concepts to non-technical audiences
• Strong written and verbal communication, attention to detail, analytical and problem-solving abilities
• Growth mindset and continuous self-development
• Team player with collaborative mindset
• Experience in finance, AML, fraud or financial crime is a plus
• Experience with MEDDIC, Command of the Message or similar is a plus

Responsibilities

• Qualify opportunities and work with prospects to understand problems and recommend solutions
• Present product with stakeholders, including API and integration sessions and architecture whiteboarding
• Develop deep product knowledge and act as technical SME
• Scope and deliver technical proof of value exercises aligned to business objectives
• Hand over to Customer Success post-sale to ensure value delivery
• Build relationships across teams to advance the company’s fight against financial crime
• Share knowledge and develop reusable tools and assets with the team
• Provide field feedback to product to improve the platform

Skills

Presales experience

Presentation skills

Communication

Problem solving

Growth mindset

Team collaboration

Financial crime knowledge

Audience adaptation

Education

Bachelor’s degree or equivalent in engineering, information systems, or similar

Tools

API integration

Job description

Who we are:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crimes. More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. We have five global hubs in New York, London, Singapore, Lisbon, and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.

Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. We’re looking for a Solutions Consultant to partner with our Account Executive team to actively drive forward new business and upsell opportunities.

What you will be doing:

• Qualify opportunities and work with prospects and existing customers to understand their problems and recommend a relevant solution
• Present our product to a variety of stakeholders, modifying your pitch dependent on your audience’s seniority and level of technical expertise. This will include value-based product demonstrations and presentations, API and integration sessions, and architecture whiteboarding
• Develop an in-depth knowledge of our product and establish yourself as a technical SME within our Commercial organisation
• Scope and deliver technical proof of value exercises aligned to the business objectives our prospects and customers are looking to achieve
• Conduct thorough handovers to the Customer Success team post-sale to ensure efficiency and speed to value for our customers
• Build strong relationships both externally and cross-functionally to advance the work of the company in fighting financial crime
• Constantly work to uplevel other members of the team by sharing knowledge and developing reusable tools and assets
• Contribute feedback from the field to our Product organisation to continuously improve our platform

What you'll bring:

• 2+ years experience working in presales or another customer-facing technical role, consistently delivering against KPIs
• Bachelor’s degree or a combination of education and experience in engineering, information systems, or similar
• Technical understanding of APIs & integration, data formats, data security, SaaS, and cloud hosting
• Excellent presentation skills with the ability to communicate technical concepts to a non-technical audience
• Outstanding interpersonal abilities, along with strong written and verbal communication skills
• Attention to detail, plus analytical and problem-solving capabilities
• Growth mindset and a passion for continuous self-development
• Strong team spirit and an ability to work effectively in collaboration with others
• A can-do attitude and willingness to jump in and tackle difficult problems with a smile on your face
• Experience in finance, AML, fraud or financial crime is a plus
• Experience working with MEDDIC, Command of the Message or similar is a plus

What’s in it for you?

• Competitive salary aligned to your skills and experience
• Equity, as we want you to have a part of what we are building
• Unlimited Time Off Policy - work-life balance and focus on our well-being are critical to keeping us performing at our best
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• You will also get an annual budget of £215 to kit out your home office
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Company Pension Scheme
• Company Health Care Plan
• Travel - season ticket loan
• Cycle to work scheme with Evans Cycles