Software and Applications Manager

horizon software pte. ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

horizon software pte. ltd. seeks an experienced Application Manager in Singapore to oversee enterprise software applications and business-critical systems.

You will lead development, implementation, and support teams, coordinating with stakeholders to improve functionality and drive digital initiatives. The role emphasizes lifecycle management, upgrades, security, and high availability while ensuring compliance with cybersecurity and governance standards.

Qualifications

• 6-7 years of experience in software/application management or application support.
• Strong knowledge of enterprise applications and software systems.
• Experience managing software development and support teams.
• Strong understanding of SDLC, ITIL, and Agile methodologies.
• Experience with application deployment and release management.
• Knowledge of databases, APIs, and system integrations.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Strong troubleshooting and problem-management skills.
• Experience with incident, change, and service management processes.
• Knowledge of cybersecurity and application governance standards.

Responsibilities

• Manage enterprise software applications and business-critical systems.
• Lead software development, implementation, and support teams.
• Oversee application lifecycle management including upgrades, patches, and maintenance.
• Coordinate with business stakeholders to gather requirements and improve application functionality.
• Ensure application availability, performance, security, and scalability.
• Manage incidents, problem resolution, and change management activities.
• Monitor application KPIs, SLAs, and operational performance.
• Support digital transformation and automation initiatives.
• Manage vendor coordination and third-party software support.
• Participate in architecture planning and technical decision-making.
• Ensure compliance with cybersecurity, governance, and audit requirements.
• Prepare technical documentation, reports, and project updates.
• Lead Agile/Scrum project delivery activities.

Skills

SDLC

ITIL

Agile

Release management

Cloud platforms

APIs

Problem management

Incident management

Automation tools

Education

Bachelor's degree in Computer Science

Master's degree or certifications

Tools

Docker

Kubernetes

CI/CD

Monitoring dashboards

API integrations

Job description

Key Responsibilities

• Manage enterprise software applications and business-critical systems.
• Lead software development, implementation, and support teams.
• Oversee application lifecycle management including upgrades, patches, and maintenance.
• Coordinate with business stakeholders to gather requirements and improve application functionality.
• Ensure application availability, performance, security, and scalability.
• Manage incidents, problem resolution, and change management activities.
• Monitor application KPIs, SLAs, and operational performance.
• Support digital transformation and automation initiatives.
• Manage vendor coordination and third-party software support.
• Participate in architecture planning and technical decision-making.
• Ensure compliance with cybersecurity, governance, and audit requirements.
• Prepare technical documentation, reports, and project updates.
• Lead Agile/Scrum project delivery activities.

Required Skills & Experience

Mandatory Skills

• 6-7 years of experience in software/application management or application support.
• Strong knowledge of enterprise applications and software systems.
• Experience managing software development and support teams.
• Strong understanding of SDLC, ITIL, and Agile methodologies.
• Experience with application deployment and release management.
• Knowledge of databases, APIs, and system integrations.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Strong troubleshooting and problem-management skills.
• Experience with incident, change, and service management processes.
• Knowledge of cybersecurity and application governance standards.

Preferred Skills

• Experience with ERP, CRM, HRMS, or enterprise platforms.
• Knowledge of DevOps tools and CI/CD pipelines.
• Experience with Docker, Kubernetes, and automation tools.
• Familiarity with monitoring tools and reporting dashboards.
• PMP, ITIL, Scrum Master, or cloud certifications preferred.

Educational Qualification

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Master's degree or relevant certifications will be an added advantage.