Social Worker (TOUCH Family Support)

TOUCH Community Services Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

TOUCH Community Services Ltd seeks a Social Worker to support children, youths and families through intake assessments, case management and group work. You will plan, deliver and evaluate social mobility and prevention programmes, coordinating logistics and communications with schools and community partners.

The role emphasizes collaboration within a multidisciplinary team, engagement with disadvantaged groups, and accurate record-keeping across case notes and databases.

Qualifications

• Bachelor's or Postgraduate Diploma in Social Work or equivalent.
• Registered Social Worker preferred.
• 2+ years of relevant casework experience is advantageous.

Responsibilities

• Conduct intake, needs and risk assessments for children, youths and families.
• Provide case management services including engagement, assessment, intervention, review, referrals and closure.
• Plan and facilitate group work for children, youths and families.

Skills

Engagement

Communication

Interpersonal skills

Facilitation

Education

Bachelor's or Master in Social Work

Tools

MS Office

Case management software

Job description

Social Worker will work with the Children & Youth Social Work team across a suite of social mobility and prevention programmes. The role supports children, youths and their families through case management, group work, programme planning and delivery, stakeholder engagement, and accurate case administration to strengthen well-being, resilience and social mobility.

Main Responsibilities:

• Conduct intake, needs and risk assessments for children, youths and families, and develop appropriate intervention plans.
• Provide case management services to youths and families, including engagement, assessment, intervention, review, referrals and closure.
• Plan and facilitate group work for children, youths and families, including school-based and community-based groups.
• Plan, implement and evaluate social mobility and prevention programmes, activities and events
• Coordinate programme operations and logistics, including schedules, venues, materials, attendance, vendors and participant communications.
• Build and maintain collaborative relationships with stakeholders and community partners, including schools, ComLink, Family Service Centres and other relevant agencies.
• Conduct outreach and engagement with children, youths and families from low-income or disadvantaged backgrounds.
• Maintain accurate and timely case and programme records, including case notes, assessments, reports, consent forms and database updates.
• Participate in case discussions, supervision, programme reviews and relevant research or learning to strengthen youth social work practice.
• Support as Core Team member to regional children and youth programmes (East and Northeast regions),such as Youth COP (13 to 16 years old) and Youth Employability Project (17 to24 years old), as part of broader programme involvement.

Essential Skills and Qualifications:

• Bachelor’s degree or Postgraduate Diploma in Social Work, or an equivalent recognized qualification.
• Registered Social Worker preferred, with at least two years of relevant casework experience; experience working with children, youths and families is advantageous.
• Experience in group work, school- or community-based programmes, and programme or event coordination is preferred.
• Training in the use of CSWP, including BPSS and FAST assessment tools, is preferred.

Core Competencies and Attributes:

• Strong engagement, communication, interpersonal and facilitation skills with children, youths, families and groups.
• Able to build collaborative relationships and work effectively with schools, community partners and social service agencies.
• Organised and attentive to detail, with the ability to manage case administration, programme logistics and competing priorities.
• Practises cultural sensitivity, maintains professional boundaries and is able to motivate clients towards agreed case goals.
• Able to work independently and as part of a multidisciplinary team, with sound judgement and initiative.
• Proficient in Microsoft Office applications and comfortable using case management or programme databases.
• Able to work evenings or weekends when required for youth engagement, group work, activities or events.

All applications will be treated with strict confidentiality. Only shortlisted candidates will be notified.