Social Worker Associate/ Assistant

St Andrew’s Nursing Home – Aljunied (SANH-A); Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

St Andrew’s Nursing Home – Aljunied (SANH-A) in Singapore invites applications for a social worker focused on Administrative and Scheme-Related Support and psychosocial casework. The role covers intake, assessments, and coordination with families and agencies to plan long-term care and discharge arrangements.

Responsibilities include assisting residents with government financial assistance applications, managing end-of-life planning discussions, and providing bereavement support.

Qualifications

• Diploma in Social Sciences.
• At least 2 years of experience in Healthcare / ILTC social work settings.
• Ability to handle sensitive and confidential information with discretion.

Responsibilities

• Referral Intake and Screening, collaborate with Registered Nurse to conduct intake screening for resident.
• Complete social assessment for general understanding of family situation.
• Pick up cases which require further psychosocial-spiritual support.
• Admission.
• Touch base with new resident to check in on transition coping.
• Respite Care / Receive urgent / planned respite cases.
• Work with team to ensure admission and work with relevant agencies and families on long term plan e.g. permanent placement in NH or discharge arrangements.
• Assist residents in applying for government financial assistance programmes, including: Interim Disability Assistance Programme for the Elderly (IDAPE), Eldershield Claims, Medical Fee Exemption Card (MFEC), Medifund, ElderFund, CareShield Life / MediShield Life, Home Caregiving Grant, PGDAS, Silver Support Scheme, Other financial schemes as applicable.
• Conduct intake screenings jointly with the Registered Nurse, and complete social assessments to identify clients requiring further intervention.
• Provide emotional support to residents and their families.
• Manage day-to-day casework, including coordinating referrals and external resources.
• Facilitate group activities, festive celebrations, and outings to support social engagement.
• Plan and conduct Household Committee meetings to check in on residents' well-being.
• Engage new residents and families to support their transition into the facility.
• Ensure clients have completed Advance Care Planning (ACP) and/or Preferred Plan of Care (PPC) where applicable.
• Initiate conversations on end-of-life preferences, including life reviews, final wishes, and funeral arrangements.
• Provide bereavement support and short-term counselling to grieving families; refer for further support as needed.
• Coordinate pro bono funeral arrangements for residents without next-of-kin (NOK).
• Work closely with internal teams and external agencies to implement appropriate intervention plans.
• Keep up to date with government schemes, social policies, and referral services to support clients effectively.
• Attend and contribute to multidisciplinary team meetings.
• Handle walk-in and public enquiries.
• Maintain accurate documentation in accordance with PDPA and organisational standards.
• Contribute to process improvements and team-based initiatives.
• Perform other related duties as assigned.

Skills

Discretion in handling information

Multidisciplinary teamwork

Documentation skills

Education

Diploma in Social Sciences

Job description

A. Administrative and Scheme-Related Support

- Referral Intake and Screening, collaborate with Registered Nurse to conduct intake screening for resident.

- Complete social assessment for general understanding of family situation

- Pick up cases which require further psychosocial-spiritual support

- Admission

- Touch base with new resident to check in on transition coping

- Respite Care / Receive urgent / planned respite cases

- Work with team to ensure admission and work with relevant agencies and families on long term plan e.g. permanent placement in NH or discharge arrangements

- Assist residents in applying for government financial assistance programmes, including:

• Interim Disability Assistance Programme for the Elderly (IDAPE)




• Eldershield Claims




• Medical Fee Exemption Card (MFEC)




• Medifund




• ElderFund




• CareShield Life / MediShield Life




• Home Caregiving Grant




• PGDAS




• Silver Support Scheme




• Other financial schemes as applicable

B. Psychosocial Support and Casework

• Conduct intake screenings jointly with the Registered Nurse, and complete social assessments to identify clients requiring further intervention.




• Provide emotional support to residents and their families.




• Manage day-to-day casework, including coordinating referrals and external resources.




• Facilitate group activities, festive celebrations, and outings to support social engagement.




• Plan and conduct Household Committee meetings to check in on residents' well-being.




• Engage new residents and families to support their transition into the facility.

C. Advanced Care Planning and End-of-Life Support

• Ensure clients have completed Advance Care Planning (ACP) and/or Preferred Plan of Care (PPC) where applicable.




• Initiate conversations on end-of-life preferences, including life reviews, final wishes, and funeral arrangements.




• Provide bereavement support and short-term counselling to grieving families; refer for further support as needed.




• Coordinate pro bono funeral arrangements for residents without next-of-kin (NOK).

D. Intervention

• Work closely with internal teams and external agencies to implement appropriate intervention plans.

E . General Duties

• Keep up to date with government schemes, social policies, and referral services to support clients effectively.




• Attend and contribute to multidisciplinary team meetings.




• Handle walk-in and public enquiries.




• Maintain accurate documentation in accordance with PDPA and organisational standards.




• Contribute to process improvements and team-based initiatives.




• Perform other related duties as assigned.

Qualification & Experience

- Diploma in Social Sciences

- At least 2 years of experience in Healthcare / ILTC social work settings

- Ability to handle sensitive and confidential information with discretion