Social Worker

KAMPONG KAPOR COMMUNITY SERVICES; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

KAMPONG KAPOR COMMUNITY SERVICES is seeking a Social Worker to manage caseloads, implement intervention plans, and strengthen information and referral services within the Family Service Centre. You will lead group work and community programmes, collaborate with partners, and support elderly and vulnerable families in our community.

Ideal candidates have a degree in social work and a passion for social service. Fresh graduates are welcome, with 1-2 years of relevant experience an advantage.

Qualifications

• Passion for working with vulnerable individuals and families.
• Strong interpersonal and communication skills.
• Critical and reflective thinking.
• Good organisational and workload management skills.
• Adaptability in a dynamic, fast-paced environment.
• Ability to work collaboratively in a team.
• Emotional resilience and commitment to self-care.

Responsibilities

• Maintain a reasonable caseload and assess client needs.
• Plan and implement intervention plans and provide counselling.
• Support casework systems: intake, referral, evaluation, and closure.
• Provide information and referral services and network with partners.
• Develop and monitor group/community programmes.
• Collaborate with organizations to support families and the elderly.
• Undertake additional duties as assigned by supervisor/centre manager.

Skills

Interpersonal skills

Communication skills

Team collaboration

Organisational skills

Emotional resilience

Adaptability

Critical thinking

Education

Degree in Social Work (SWAAB-recognised)

Job description

Position Overview

The Social Worker (SW) for the Family Service Centre (FSC) will manage assigned caseload and implement client intervention plans. This includes supporting the Centre's casework system, providing information and referral services, and networking with community partners. The role also involves leading and supervising group and community work programmes, collaborating with organizations, and performing additional duties as assigned by the Supervisor and Centre Head.

Key Duties & Responsibilities

1.Casework & Counselling

1.1. Maintain a reasonable caseload.

1.2. Identify and assess client needs, then plan and implement appropriate intervention plans.

1.3. Support the Centre's casework system, including administration, intake, referral, evaluation, and closure of cases.

2.Information & Referral (I&R)

2.1. Provide appropriate information and referral services to individuals seeking assistance from our Centre.

2.2. Support the agency's I&R standard operating procedures, including administration, intake, referral, outcome follow-up, and case closure.

2.3. Network and outreach to residents and relevant partners in our community to identify and address community needs.

3.Group Work and/or Community Work Programmes Development

3.1. Plan, implement, monitor, and evaluate programs.

3.2. Collaborate with team members to develop programs and identify the needs of families in our community.

3.3. Liaise with organizations and partners to enhance work with families and the elderly within our community.

3.4. Engage, motivate, and collaborate with volunteers in programs involving staff.

4.Other Duties

4.1. Undertake additional responsibilities and duties as assigned by the Supervisor and Centre Manager.

Requirements

Qualifications

1.Degree in Social Work from SWAAB-recognised institutions (e.g., NUS, SUSS or equivalent overseas institutions).

Experience

1.Fresh graduates are welcome to apply.

2.1-2 years of relevant experience in the social service sector will be an advantage.

Competencies & Capabilities

1. Passion for working with vulnerable individuals and families

2. Strong interpersonal and communication skills

3. Critical and reflective thinking

4. Good organisational and workload management skills

5. Adaptability in a dynamic, fast-paced environment

6. Ability to work collaboratively in a team

7. Emotional resilience and commitment to self-care