Social Work Associate at C'SAY CREST-Youth @ North

Singapore Association for Mental Health; Singapore; On-site; SGD 47,000 - 60,000; Full time

Job summary

Singapore Association for Mental Health seeks a dynamic youth mental health worker to support outreach and case management for youth and families. You will perform intake assessments, provide psychoeducation, and collaborate with schools and community partners.

The role includes coordinating group activities, facilitating workshops, and assisting in documentation, reporting, and programme improvements. Prior youth-work experience is preferred.

Qualifications

• Experience in facilitation, case management and counselling.
• Proficient in MS Word, Excel and PowerPoint.
• Experience working with youth and in social service agencies is a plus.

Responsibilities

• Lead outreach to raise mental health literacy in youth and public; develop engaging social media content.
• Provide intake assessments and mental health screening for youth referred to the programme.
• Assist in administrative and documentation tasks with proper records and KPI adherence.
• Design and facilitate group activities for youth; work with volunteers and interns.

Skills

Facilitation

Case management

Counselling

MS Word/Excel/PowerPoint

Youth work

Education

Diploma in Psychology or related

Job description

Job Responsibilities

A). Outreach

• Involve in outreach initiatives to raise mental health literacy in young people and the public (include facilitating psychoeducation talks, presentations, workshops, information booth, networking with community resources and schools etc).
• Develop and create engaging social media contents to engage youth in the community and increase awareness and visibility of the CREST-Youth services.
• Coordinate with internal and external stakeholders to ensure strong working relationship and smooth running of events.

B). Case Management Support

• Attend to phone enquiries from stakeholders or caregivers on referral process and criteria.
• Conduct intake assessment and perform mental health screening for youth referred to the programme.
• Provide individualised, comprehensive, community-based services and support to youth and their families.
• Provide emotional support to youth with emotional or psychological difficulties.
• Provide psychoeducation to families to improve their mental health literacy.
• Support youth and families in crisis management and safety planning.
• Work closely with stakeholders to support youth’s reintegration back into the community.
• Participate in internal, as well as external case conferences with community agencies, i.e. hospitals, schools and social service agencies as needed.
• Work as part of a multi-disciplinary team within organisation and also with external partners and community agencies as needed.
• Provide after office hours support to youth and caregivers when necessary

C). Administrative and Documentation Tasks

• Administer all assessment and evaluation to youths and caregivers and ensure proper documentation.
• Ensure that all clinical forms and case recordings are up to date.
• Ensure completion of individualised and family care plans.
• Assist in revising guidelines, standards and procedures, systems and databases.
• Assist Head and Admin Officer in Annual Report or statistics collation when necessary.
• Adhere to Programme’s key performance indicators (KPIs).

D). Group Activities for In-Centre Youth

• Design, plan and facilitate indoor and outdoor group activities for youth.
• Work closely with volunteers and interns to conduct workshops for youth.
• Collaborate with other SAMH youth programme to organise events for youth.
• Accompany and support youth and their caregivers for external events to ensure their safety and well-being.
• Inform supervisor and reporting officer of anycritical situations involving conflict, violence and other emergencies and toseek support promptly.

E). Professional Development

• Attend Individual and group supervisions, team meetings and training sessions to deepen knowledge in youth mental health.
• Stay updated on best practices and resources relevant to adolescent development and mental wellbeing.

F). Operations

• Manage day-to-day operations of the centre (e.g. opening and closing of centre, stock-taking, maintaining walk-in area and displays as well as overall crowd control).
• Report and follow up on any faulty equipment or furniture promptly to ensure smooth operation of the centre.

G. Other Duties

• To assist in ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!, etc.
• Any other duties as assigned by the Head and Chief Executive Officer.

Qualifications & Experience

• Minimum Diploma in Psychology orrelated discipline.
• Minimum 1 to 2 years of relevant workexperience is preferred.
• Experience working in Social Service Agencies especially youth work, will be an added advantage.
• Experience with facilitation, casemanagement and counselling.
• Must be proficient in MS Word, Exceland Powerpoint.
• Experience with and having skills in the arts (visual arts, music, drama, dance, etc) and/or sports will be an added advantage.

Work location:

Blk 317 Woodlands Street 31, #01-196 Singapore 730317

Kindly be informed that only shortlisted candidates will be notified.